Been a loyal customer since they opened, even after I moved further away, I still make a point to purchase from here when in the area. Went today 6/4 around 3:30 pm and made a purchase, went to the parking lot and opened my purchase. It was defective, so went right back in the door to let them know. I was gone maybe 45 seconds. The employee said “we don’t really do refunds”. Seriously? I’ve gotten 2 defective vapes from here over the years, and they just handed me a new one, problem solved. Not today, the little boy behind the counter said they don’t do refunds. I didn’t argue just walked out and let him know he lost a customer, which we all know he doesn’t care. They just work there, I get it. Not cool to waste my hard earned money like that though. I tossed it in the trash on my way out. Basically just gave you money for absolutely nothing in return.

My absolute favorite smoke shop. Lauren always does a great job with getting my order to me quickly with no problems. Super kind and I love all the products!!

I love the vape shop, they are my go to when I need to purchase my habit. I love the staff and we always have a good laugh. Def come check them out!!

Bought a dab pen battery here for $14 and it didn’t work. I called and was told I could exchange it, but when I came in they refused to do the exchange. I understand policies, but the communication was inconsistent and the customer service was disappointing. I left feeling like I wasted my money. I would recommend checking your item before leaving the store. They are money grabbers and greedy.

Went in there today and ask for help purchasing a coil. The young female working kept unboxing material, I had to ask for help. She wasn’t knowledgeable of the coil needed. I even said if she has a napkin, I’ll remove it. She kept unboxing products and stated she didn’t have any paper towel. Very unprofessional, I like this place but you lost a loyal one today