Reviews

3.3(188 reviews)
John Rasmussen★★★★★

The most honest company I have delt with in a very long time. Prices are great, shipping is something they are working on, and they will improve. Absolutely incredible communication, in this day and age communication is key and they are a 10 out of 10. HIGHLY recommend.

Amber Vert★★★★★

I wanted to share my experience with Mi-Pod, particularly regarding their website and customer service. About a year ago, I had a rather disappointing experience with my order. However, I’m thrilled to say that my recent interactions have been nothing short of amazing! In my latest orders, I found the website easy to navigate, and the checkout process was smooth. What truly impressed me was their customer service. I reached out via chat to request a change to my email address, and I received a response the very next day. To my surprise, they updated my email on the same day I requested it! Additionally, my orders have been shipped either the same day or the next, showcasing their efficiency and commitment to customer satisfaction. It's clear that something has changed for the better at Mi-Pod, and I couldn't be more grateful for their outstanding service now. I highly recommend Mi-Pod to anyone looking to shop online. They’ve truly turned things around, and I’m glad to see them thriving! --- Feel free to tweak any part of it or let me know if you'd like to add or change anything!

Tyrel Stibal★★★★★

I ordered 2 vapes got them both but one was defective. So I e-mailed them and asked for a new vape the one I liked. They sent me the new vape and threw in a battery on top of that. Thought that was really cool of them to do that for the inconvenience. I recommend this site👍

Alex Williams★☆☆☆☆

They don't adhere to their own shipping policies. I can get something halfway across the world faster than they ship vapes.

Dima★☆☆☆☆

Order B2C-390472 I’d like to share my own experience as well. If it were possible to give this company zero stars, I absolutely would-a big, bold zero. I placed an order with them on October 6, and as of yesterday, October 14, it still hadn’t even been processed, let alone shipped. They claim orders are shipped within three days, but in reality, you might be waiting 10 days, 20 days, or even months. It feels like some kind of middleman company that just takes your money and does who knows what with it. I noticed other people have written similar reviews below-and honestly, my only question is why I didn’t read them before placing my order. My advice: stay away from this company. This is by far the worst level of service I’ve experienced in the U.S. Do not buy anything from them-unless you’re okay waiting months for your order. If demand is really that high, just hire more staff to handle it. It’s that simple.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

About

Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom
Wheelchair accessible seating

Reviews

John Rasmussen

2 months ago

The most honest company I have delt with in a very long time. Prices are great, shipping is something they are working on, and they will improve. Absolutely incredible communication, in this day and age communication is key and they are a 10 out of 10. HIGHLY recommend.

Amber Vert

a year ago

I wanted to share my experience with Mi-Pod, particularly regarding their website and customer service. About a year ago, I had a rather disappointing experience with my order. However, I’m thrilled to say that my recent interactions have been nothing short of amazing! In my latest orders, I found the website easy to navigate, and the checkout process was smooth. What truly impressed me was their customer service. I reached out via chat to request a change to my email address, and I received a response the very next day. To my surprise, they updated my email on the same day I requested it! Additionally, my orders have been shipped either the same day or the next, showcasing their efficiency and commitment to customer satisfaction. It's clear that something has changed for the better at Mi-Pod, and I couldn't be more grateful for their outstanding service now. I highly recommend Mi-Pod to anyone looking to shop online. They’ve truly turned things around, and I’m glad to see them thriving! --- Feel free to tweak any part of it or let me know if you'd like to add or change anything!

Tyrel Stibal

4 months ago

I ordered 2 vapes got them both but one was defective. So I e-mailed them and asked for a new vape the one I liked. They sent me the new vape and threw in a battery on top of that. Thought that was really cool of them to do that for the inconvenience. I recommend this site👍

Alex Williams

2 months ago

They don't adhere to their own shipping policies. I can get something halfway across the world faster than they ship vapes.

Dima

11 months ago

Order B2C-390472 I’d like to share my own experience as well. If it were possible to give this company zero stars, I absolutely would-a big, bold zero. I placed an order with them on October 6, and as of yesterday, October 14, it still hadn’t even been processed, let alone shipped. They claim orders are shipped within three days, but in reality, you might be waiting 10 days, 20 days, or even months. It feels like some kind of middleman company that just takes your money and does who knows what with it. I noticed other people have written similar reviews below-and honestly, my only question is why I didn’t read them before placing my order. My advice: stay away from this company. This is by far the worst level of service I’ve experienced in the U.S. Do not buy anything from them-unless you’re okay waiting months for your order. If demand is really that high, just hire more staff to handle it. It’s that simple.

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