They sold me menthol flavored juice. $100 worth of it. It wasn’t clear and obvious to me that it was, it said “ice” in small separately colored print from the flavor on the package. I would be more inclined to blame myself, however, I have been coming here for about 5 years and I buy the SAME EXACT JUICE every single time. I’ve never purchased a different kind. I went home across the street, spotted the ice menthol on the box and came immediately back not 30 minutes after I had left. They told me all sales were final. No store credit nothing not even sorry just a great feeling like I got hustled and fair is fair when you run business like this just BEWARE THEY ARE NOT IN BUSINESS TO TAKE CARE OF YOU. they don’t care about their customers. Whether you’ve been coming for years or brand new you are all the same…a mark. That’s really all you need to know to find out what kind of business these people run here. So that’s my opinion, other people may think they have a great relationship with them. Just don’t make a mistake or it will cost ya

dude I paid for $100 mod and juice an employee jumped up while I was entering my pin because I was paying with card and hit the green button to run it as credit. said my card didn't work. went to my bank it pulled 100 out of my account and I have the bank statement to prove it. I went back to the store to show the employees my 100 charge from vapor world on a receipt from Arvest. they said there's nothing they can do. I asked for HRs number to get this settled they said they couldnt give it out or they'd get in trouble. they literally took 100 from my account and I couldn't get a refund or anything not even the mod. I was just so nice and calm about it all.. its just a lot having to go through small claims court but since they didn't seem to care they took a 100 out of my account I'm going to have to.

Let me tell y'all about Ms. T.J. Not only did this young lady go above and beyond, but both her product knowledge and customer service exceeded that of ANY Vape Dealer employee I've come across in NWA. I can't say enough about how well she enhanced my experience. 2nd Visit... I can’t say enough good things about the customer service I received from Ms. Ember at Vapor World. From the moment I walked in, she was welcoming, patient, and genuinely attentive. She took the time to listen to what I was looking for, explained my options clearly, and never made me feel rushed or pressured. Her knowledge and professionalism were matched by her kindness, which made the entire experience feel personal rather than transactional. It’s rare to come across someone who truly cares about helping customers the way Ms. Ember does. Because of her, Vapor World has earned my loyalty, and I’ll absolutely be coming back and recommending the store to others.

Low quality products. Wants you to keep the box and receipt to return a defective vape. Receipt wasn’t good enough. They list a customer over $11 I hope they’re happy

Pretty good juice selection even for salt nic. Priced fairly too. Recommend the silverback and the Betty