Closed at 12 38, phone not working. Drove 20 minutes.
Reviews
Great products and people. I always get great service from Jeremy here. He is friendly, knowledgable, and always brightens my day. He is truly a valuable asset to the store and his efforts deserve recognition. I hope that store management will consider Jeremy for any upcoming raises or promotions, as his hard work and commitment bring a lot to the table.
Bad customer service and poor quality products for expensive prices. I just got a pre roll from there and it was missing product and limp looked like a broken cigarette 😆. I went back in hopes of trading it for one that was rolled correctly and had to right amount of product in it and was very disappointed I was told all sales are finale and denied my return of a defective product. Many of their vapes are expired and have bad batteries that can explode etc. before you even buy you gotta sign a waiver and if one of their products causes you harm they are not reliable so use at your own risk. This store sucks and doesn't have the customers best interest or safety in mind. No quality control there . Don't be fooled by their happy go lucky attitudes and talk . Also would like to add their point system sucks I have 109 points and tried to trade that for free pre roll but couldn't the cashier suggested I buy more in order to obtain that free pre roll which I already had enough points for so 100 points for $5 off is a lie you gotta buy a product before they give that discount or free product which is dumb a trick to get people to buy more. This is the second time I been disappointed in this store I will no longer do business there they can keep their 109 points I have there 😆. That free pre roll was the only reason I shop there. There are plenty of stores with the same prices or cheaper on the same products and I've been offered deals to shop with them but I turned down cause vapor Maven point system I thought was good but I guess not. now I have no incentive to go back. I've been offered a bogo at some stores ( buy one get one free) that's looking better 😄. Srry vapor Maven y'all just to stingy with prices, points etc today was the last straw 👋 I can't believe the cashier told me to buy one of those Rock hard gummies in order to get my pre roll aka use my points.
Will not be back! Bought a vape with questionable quality after I was told by the employee that if something went wrong with it, then I could come in with a receipt And exchange it. I could never get the vape to charge. The light would light up, but it never held the charge when I went in the employee plugged it in and told me they wouldn’t exchange it since it was showing that it was charging. Even though I told them that, it wasn’t actually charging. I’ve spent $100’s of dollars at this store and I’m very disappointed with the poor customer service.
The young ladies are nice and respectful. Cigarettes are cheaper than most places! The point system is even better. Should be everyone's Go To Smoke Shop!!!!
Vapor Maven
1514 Fayetteville Rd Ste D, Van Buren, AR 72956





