I had an excellent experience with Millennium! The staff was professional, friendly, and went above and beyond to provide outstanding service. Everything was handled efficiently, and the quality exceeded my expectations. It’s clear they take pride in their work and genuinely care about their customers. I highly recommend Millennium to anyone looking for reliable, top-quality service. I’ll definitely be coming back!
Reviews
I purchased a Puffco Proxy core and straight out of the box it bricked. I called the store immediately to get this fixed, and Nathan was not only unhelpful, but was rude and basically told me I was SOL it wasn’t until I told him I’d file a dispute with my card company if he didn’t contact his manager to resolve the solution, the fact that there IS NO manager or supervisor on call on a weekend is insane!! I ended up calling the main store and they were also extremely unhelpful. I guess don’t spend any amount of money here since they refused to be helpful and basically were annoyed I was upset that they wouldn’t help with the product I purchased from them. Absolutely unbelievable.
Issa is a wonderful employee and helped fix my biggest issue with the store not having my favorite product they use to have - GREENLINE he called the boss and literally got it fixed! GIVE THIS MAN A RAISE!
Manager sucked. Go to one of the other locations for better service and more careful employees. Followup, per manager request. Per manager request I 100% can describe it. There were 2 employees behind the counter. 1 girl from a different store (pretty, facial piercings, blue tinted hair) was filling-in at your location. She was amazing. She was also the person who sold me my original item. I bought an elite brand battery. The button fell out of the thing in the first 2 days. Now, I have bought elite batteries religiously because they last. I have NO problem with the brand. However when I returned to the store and showed the 2 employees my faulty product, the male employee literally stopped dead in his tracks and without so much as an, "im sorry you had a bad experience here," walked past me and out the door. The sweet girl was left to handle my complaint without a manager. Manager, whoever you were...you suck as a manager. I'll keep my taped up little battery and you can see why, if you don't care if I lose money, I don't care if you do. If there were a zero stars, you would get the shirt.
Jake was super helpful, they had nobody in there because it’s was like 10:30 p.m and then an influx of people right after I came in. He kept his cool, helped me and didn’t make me feel rushed. Jake your a real one. Been coming back ever since I was 18 and still after over 10 years they have the best glass, best prices and next level customer service.
Millenium Smoke Shop
7441 Foothills Blvd #175, Roseville, CA 95747





