Reviews

4.6(33 reviews)
Gilenzo Official★☆☆☆☆

After only a few days of use, the product became defective. It would not charge properly and would not turn on consistently. I contacted the seller immediately and explained the issue. The seller claimed that I must have dropped the item in water, which is completely false. The item was never exposed to water or physical damage. Despite the product being defective, the seller refused to replace it. I also spoke with their customer service by phone, and the only solution they offered was a $10 refund, which I do not consider acceptable for a defective product. Because the merchant refused to properly resolve the issue, I contacted the payment processing company to dispute the transaction and request a refund. This experience has been very disappointing. The product I purchased from this brand did not work properly, and based on my experience, I would not purchase from them again anymore!

Ed Burckhardt★★★★★

I have been going to this shop for a year now, yes I smoke. You couldn't find a friendlier store owner than Mousa, always has smile and welcomes you by name. I don't think you could find a more comprehensive variety of smoking, vaping, cigars, plus all other related paraphernalia, in all of Orange County. Their prices are quite competitive and the service is just superb. I highly recommend them for any of your smoking needs.

Ronald McCormick★★★★★

Great local shop! They have a good selection and good pricing for the area. Update: been coming here for a while. This shop is the best around. They have a great selection and are super friendly.

Rhonda LaBrada★★★★★

Thought it was time to post another review. This shop is like family! They will help you, answer any questions, they take their time with you because they care. No judgment, ever! The world needs more places like this one. Thank you for always having a smile, a friendly hello and for assisting me with my purchases. You guys are THE BEST!! Appreciate you all so much.

Alex M★★★★★

Wren is the absolute definition of friendly and amicable service. This shop is super lucky to have him there and is the reason why I'll continue to take my business there. He was patient, helpful with the vape setup and knew the answers to all of our questions.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday8:00 AM - 10:00 PM
Tuesday8:00 AM - 10:00 PM
Wednesday8:00 AM - 10:00 PM
Thursday8:00 AM - 10:00 PM
Friday8:00 AM - 10:00 PM
Saturday8:00 AM - 10:00 PM
Sunday8:00 AM - 10:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Gilenzo Official

5 months ago

After only a few days of use, the product became defective. It would not charge properly and would not turn on consistently. I contacted the seller immediately and explained the issue. The seller claimed that I must have dropped the item in water, which is completely false. The item was never exposed to water or physical damage. Despite the product being defective, the seller refused to replace it. I also spoke with their customer service by phone, and the only solution they offered was a $10 refund, which I do not consider acceptable for a defective product. Because the merchant refused to properly resolve the issue, I contacted the payment processing company to dispute the transaction and request a refund. This experience has been very disappointing. The product I purchased from this brand did not work properly, and based on my experience, I would not purchase from them again anymore!

Ed Burckhardt

9 years ago

I have been going to this shop for a year now, yes I smoke. You couldn't find a friendlier store owner than Mousa, always has smile and welcomes you by name. I don't think you could find a more comprehensive variety of smoking, vaping, cigars, plus all other related paraphernalia, in all of Orange County. Their prices are quite competitive and the service is just superb. I highly recommend them for any of your smoking needs.

Ronald McCormick

4 years ago

Great local shop! They have a good selection and good pricing for the area. Update: been coming here for a while. This shop is the best around. They have a great selection and are super friendly.

Rhonda LaBrada

4 years ago

Thought it was time to post another review. This shop is like family! They will help you, answer any questions, they take their time with you because they care. No judgment, ever! The world needs more places like this one. Thank you for always having a smile, a friendly hello and for assisting me with my purchases. You guys are THE BEST!! Appreciate you all so much.

Alex M

4 years ago

Wren is the absolute definition of friendly and amicable service. This shop is super lucky to have him there and is the reason why I'll continue to take my business there. He was patient, helpful with the vape setup and knew the answers to all of our questions.

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