(They hire Trump & ICE supporters!!! ) I used to go often since I live down the street but recently I went in after so long and the service was terrible! I got attitude and Alondra the girl in charge of Uhaul rentals couldn't explain anything properly and took it out on us the customers. She's extremely unprofessional, rude , & disrespectful. She purposely provokes you just because she's behind a counter which is very childish your not in high school your at work but Bill didn't seem to mind. I'm glad my family & I stopped going.
Reviews
Good place to buy your black shirts, but sometimes they’re not there
The girl never answers the phone and when they do answer by accident, you can just hear them talking and laughing. And when you call back another 5 times cause you know they’re there, they never pick up the phone. And if by some miracle you do reach them, don’t even think about asking her any type of question other than the hours cause she just says “I have no idea”. If you work somewhere, you should educate yourself on the things you have in-store so you can help people the right way instead of just scanning something and saying have a nice day.
Alondra was so nice to me.She explained how to rent a U-HAUL truck. I highly recommend good customer service….Thank you.
I LOVE BILLS SMOKE SHOP BECUZ HIM AND HIS WORKER ARE SO COOL.. IVE BEEN KNOWING BILL SINCE HE STARTED AT COUNTRY COUSINS LIQUOR STORE.. STOP IN PEOPLES, THE BEERS ARE NICE AND COLD AND AT BILLS I LOVE THERE VAPES... I RECOMMEND TO ALL...
Bill's Smoke Shop
13036 Glenoaks Blvd, Sylmar, CA 91342





