Talk about great customer service, we got there literally a minute after they closed. The owner was pulling out of the driveway and saw us pull in and flagged us down, asked what we needed and told us to go ahead and park. He proceeded to go back and open the store back up to take care us! In my experience that NEVER happens. Anywhere! Thanks for the outstanding customer service Basho's!! Smoke shops are a dime a dozen these days. You guys definitely stand out!!
Reviews
The owner is such a sweet kind hearted individual with gratitude towards his profession. The store is immaculately clean, tidy, organized, and has various options. My siblings and friends and I go here all the time and will continue to! Best spoke shop in town! If there are any bad reviews, there honestly just being Karens. Thank you for everything. This shop has a spot in my heart forever and ever! Treats his customers amazingly.
I love coming in here because of Basho, he's such a good guy to talk to. I usually talk to Tim while I'm there cuz he knows my interests and remembers my previous purchases. I like it here because they remember me and what I want. The prices are excellent, the product is as well and for me the service is excellent.
Online it says open at 9am. I'm here at 920 am for 15 minutes and no one. Luckily I'm from out of town. But as a business owner I would update my operating hours.
Place was gross. They were smoking cigarettes inside the shop. Whole place filled with smoke. The products weren't faced properly and most didn't even have prices labeled. The guy helping me had to ask the owner for the price and it seemed like he was making it up on the spot. The glass selection looks very generic. Mostly Chinese knock offs. I could barely breath in there and the guy helping me was sweating so bad he looked like he was going to have a heart attack or something. Overall bad vibes in this place. I probably won't go back.
Basho's Smoke Shop
27452 Jefferson Ave #5b, Temecula, CA 92590





