Bought a Kingdom Whip canister from this smoke shop and had a terrible experience. After only using it once or twice, the gas started leaking uncontrollably from the canister. Even after removing the nozzle, the gas continued escaping and the entire canister emptied out. I went back to the shop and explained the issue to the same employee who sold it to me. The first time I came in he was friendly, but this time he had a completely different attitude and seemed annoyed that I came back with a problem. Despite the product clearly being faulty and barely used, I was offered no refund or replacement. Very disappointing customer service and no accountability for defective products. Be careful buying from here.
Reviews
elk
Sara Without the H Jackson
The absolute BEST CUSTOMER SERVICE EVER!!!!! Moved here from Texas and I felt such a welcoming vibe that reminded me of home. The have a customer for life!!!
James Bejjani
Very kind owner of a new location. I got a snapple and some smokes, he gave me the drink for free. Very amiable. Nice shop.
Oscar Aguila
The employee was super helpful and friendly will definitely be coming back for their low prices as well and they always stay stocked up
Henrry Chan
Wholesome people and shop! HIGHLY Recommend. Arut treated me like family and gave me amazing DEALS!
Power Smokes
14070 1/2 Vanowen St, Van Nuys, CA 91405
Smoke shop
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