I am writing to share some feedback regarding the quality of the products I recently purchased from your store. I live nearby .02 miles and frequently sell my craft items online for my crafting business, which requires the regular use of a torch lighter. I recently relocated from Las Vegas Nevada to Denver, Colorado and now reside in Colorado Springs. Over the last couple of months, I have purchased four different torches from your location, totaling $51, and unfortunately, all of them have been defective: - August 24th ($6): Lasted only a day and a half. - First week of August ($10): Lasted approximately 2 days. - July ($15): Lasted less than a week. - July ($20): Lasted 6 days. As someone who has used torch lighters for a long time, I know they typically last 2 to 3 months. I kept returning to your shop hoping a different model would work better, but it seems that the entire stock of torches may be defective. While your customer service has always been excellent, the poor product quality means I will have to find another shop for my crafting supplies. I wanted to bring this issue to your attention so you are aware of the problems with these products.
Reviews
This is, without exaggeration, one of the finest smoke shops I have encountered—not merely within the local area, but across the entirety of the contiguous United States. Having traveled extensively from Bangor, Maine to San Diego, California, and from Miami, Florida to Seattle, Washington, I can say with confidence that this establishment ranks among the very best in the lower 48. Their pricing is exceptionally fair, particularly on vape juices and cartridges, and they also maintain a solid selection of disposable devices. On my most recent visit, I found myself pleasantly delayed by the sheer variety of flavors available—so much so that choosing just one became a challenge. Of course, this is the kind of “problem” any customer would welcome, as it all but guarantees you will find exactly what suits your preferences. Should indecision arise, the staff are remarkably knowledgeable and possess a refined sense of taste when it comes to flavor profiles. They are more than capable of offering thoughtful recommendations tailored to your specific gustatory inclinations. I intend to patronize this shop as often as possible—not simply due to its proximity to my home, but because the employees exemplify professionalism and expertise. They are attentive, well-informed about their products, responsive to customer needs, and still manage to engage in genuine, personable conversation. I highly recommend stopping by when you have the opportunity. 🖖🏽😎🤘🏽
Ms. Teya is AMAZING (and a beautiful spirit)! She helped me tremendously because I don't know anything about the many cute and fun devices they sell! I WILL be back for sure and highly (hehe) recommend her store!!! ☺️✨️🧘🏾♀️
Clean shop and great customer service every time I come here. Vince is very knowledgeable and always has great recommendations! Love the shop pup Chopper as well! We are always welcomed with a happy dog. One thing I can complain about, is that this location does not have a good variety of flower pieces. If they had a bigger and better selection of tubes that weren't outdated..and better colors..the inventory would be 10/10. Thank you Vince and Chopper for the good vibes and always getting us right!
If you’re anywhere between Denver and Pueblo, this place is an absolute must-stop! I had the pleasure of meeting the guy with the huge gauges in his ears—pretty sure his name is Vance—and he was beyond cool. He gave me a full update on the Colorado glass scene, explained so much about different glass pieces, and even schooled me on certain products I’d never heard of before. With his help, I picked out a dope Supreme water pipe with some awesome options for bangers, and I seriously can’t wait to go back. This isn’t just a smoke shop—it’s a place where you feel like family, not just another customer. Coolest people, coolest glass, and hands down the best vibe in Colorado Springs.
Galaxy Smoke Shop
3960 Maizeland Rd, Colorado Springs, CO 80909





