I had such a great experience in the shop today. Both people working today are awesome, they are knowledgeable and friendly. I take a long time deciding on what i want to buy, I try everyone's patience. I did not feel like I was taking up to much time. So I would like to thank them both. I dont usually get such great customer service so again thank you.

The customer service was top notch I bought a pax pro vape it ended up not working bright it back the next day Daniel was very helpful. He was going to order one in for me but after talking was able to just refund me. I thought I would just get store credit but he made sure I was taken care of

I left a 5 star review 2 years ago which unfortunately I had to delete to leave this one. I wish there was a way to have a survey link on the recipe or a way to leave a message to the manager/owner. I still love this store and the helpful, friendly staff! EXPECT Lexi. She was by far the rudest, arrogant person I had the displeasure of meeting today. She acted annoyed I came in to shop and she would be tasked with actually working. I asked her what the difference was between Pod Juice “Raz” and “Starz”. She was like “it’s the brand name” real smug like. I told “they’re not the same, Pod Juice is the brand name”. She ignored me. She had such an unpleasant attitude like she would rather be anywhere else but work. I picked out 2 juices (with zero help) and said “Can u get the free tank with my purchase of 2 juices?” She asked what kind of tanks do I have. I told her and she grabbed one. Again just a stone cold demeanor. She rang me up and paid. She asked me if I wanted a receipt and I said “yes”. She gave it to me and I left quickly to get out of her presence. I thought the total seemed high so I looked at it on my way home. She had charged me $3.99 for the tank. I had to turn around and go back. I told her what happened and she said with an attitude “well my manager isn’t here so…” I said “can you call him?” She rolled her eyes and went and grabbed the phone. She said “he’s not answering!” Basically “I can’t do a refund so…” “He will be back tomorrow” The manager called back and was easily able to do the refund over the phone. It’s extremely unfortunate to have an employee who hates their job. She came off so disrespectful for no reason at all. My personal opinion is she was discriminating against me. Paying someone to work for a company that hates it is a liability. Being kind, helpful and thankful to patrons should be a priority! Leave your biases at the door. I was treated like trash as soon as I walked in the door for know reason at all.

Love the store! Great variety of products at the right price! Customer service was amazing 🤩

Stopped in today on my way to the airport. I had such a great experience with Lexi! She’s friendly, knowledgeable and definitely a valuable employee. The prices are so much better than surrounding area. This will be my new go to Vape Shop!!