Reviews

4.2(33 reviews)
Frank Amat★★★★★

This location is the perfect place for cigars, great advice and if you are in the right mood awesome conversation. This was an enjoyable experience I was simply looking for a couple cigars to celebrate recent small successes in life. This location is the ideal place for your cigar purposes.

Ken Adamson★★★★★

I absolutely love coming into this shop it is always clean and well stocked. I am not sure of the spelling of his name either Said or Syad c( forgive me for not knowing. He is knowledgeable and friendly

AjellicaPii rR★☆☆☆☆

So, I stop in here once a week to grab the airis 9000 puff vape with the digital screen that shows you how much battery and liquid is left. I stopped in this past Tuesday, bought the same one I always do.. two days later i went to charge it, it started to charge, got up to 23% and then stopped charging. It was one line short of full which means there’s still about 5-6 days worth of liquid in there if not more , but I tried different chargers, and different outlets and it still wouldn’t charge. So I brought it back to fine cigars and explained the issue. Now the man working there tried to play stupid and told me it must be out of liquid , i then showed him how full it was and then he kept repeating himself that there’s no guarantee and there’s nothing he could do about it. All I wanted was either a refund or a new one I mean since I used it for two days I was willing to even buy one at half price if that could be an option. The man told me there was nothing he could do, again, and I explained to him than any decent business would make it right to appease the customer and to continue business with this customer in the future. I don’t recommend this business at all anymore, they most definitely put a bad taste in my mouth and showed they value greed and money over a satisfied customer who brings them money and business. If your looking for a GOOD, reputable business not run by crooks and who cares about and values their customers, this is not the place.

Hilario Guarchaj★★★★★

Great cigar collection in the Town. Syed was friendly.

bargerhead★☆☆☆☆

What can I say? Well the first mistake is trusting them and that they sell at fair market/retail price. In fairness, I should have checked one of the online shops like pipe and cigars to reference cost. I actually enjoy supporting brick and mortar shops. For example I paid 22 dollars for Sasieni Balkan mix. It was a standard 50g tin. And for a 50g tin of Peterson University Flake... $19.99. Ouch. That is blatant gouging. No idea what their cigar prices are... but guessing not much better. I also take responsibility for this as I didn’t check market price before purchasing. Being that it was a shop in Glastonbury, I knew it would likely be at least list price, but what they charged was ridiculous. Unfortunately, I am too far away to attempt a return.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 5:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Frank Amat

4 years ago

This location is the perfect place for cigars, great advice and if you are in the right mood awesome conversation. This was an enjoyable experience I was simply looking for a couple cigars to celebrate recent small successes in life. This location is the ideal place for your cigar purposes.

Ken Adamson

a year ago

I absolutely love coming into this shop it is always clean and well stocked. I am not sure of the spelling of his name either Said or Syad c( forgive me for not knowing. He is knowledgeable and friendly

AjellicaPii rR

2 years ago

So, I stop in here once a week to grab the airis 9000 puff vape with the digital screen that shows you how much battery and liquid is left. I stopped in this past Tuesday, bought the same one I always do.. two days later i went to charge it, it started to charge, got up to 23% and then stopped charging. It was one line short of full which means there’s still about 5-6 days worth of liquid in there if not more , but I tried different chargers, and different outlets and it still wouldn’t charge. So I brought it back to fine cigars and explained the issue. Now the man working there tried to play stupid and told me it must be out of liquid , i then showed him how full it was and then he kept repeating himself that there’s no guarantee and there’s nothing he could do about it. All I wanted was either a refund or a new one I mean since I used it for two days I was willing to even buy one at half price if that could be an option. The man told me there was nothing he could do, again, and I explained to him than any decent business would make it right to appease the customer and to continue business with this customer in the future. I don’t recommend this business at all anymore, they most definitely put a bad taste in my mouth and showed they value greed and money over a satisfied customer who brings them money and business. If your looking for a GOOD, reputable business not run by crooks and who cares about and values their customers, this is not the place.

Hilario Guarchaj

8 months ago

Great cigar collection in the Town. Syed was friendly.

bargerhead

8 years ago

What can I say? Well the first mistake is trusting them and that they sell at fair market/retail price. In fairness, I should have checked one of the online shops like pipe and cigars to reference cost. I actually enjoy supporting brick and mortar shops. For example I paid 22 dollars for Sasieni Balkan mix. It was a standard 50g tin. And for a 50g tin of Peterson University Flake... $19.99. Ouch. That is blatant gouging. No idea what their cigar prices are... but guessing not much better. I also take responsibility for this as I didn’t check market price before purchasing. Being that it was a shop in Glastonbury, I knew it would likely be at least list price, but what they charged was ridiculous. Unfortunately, I am too far away to attempt a return.

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