Reviews

4.3(166 reviews)
Brandie Fennell★☆☆☆☆

Very sad to write this review. Wow the most bizarre experience. Went into the store asking for advice on the off stamps not seeming to work right lately. The gentleman gave me some hints as to why and then I chose a new one. He kindly opened it to make sure it worked. I took a puff and said yep and left. I was litterally outside the door when I noticed the screen that displays the battery and vape volume was not functional. I walked right back in with a giggle and said “guess what now this part doesn’t work” in a very ha ha way. Then I said could you replace it please? The gentleman said no. He said “The vape works just the screen doesn’t.” Well no need to get into details of what happened next but it involved calling the owner, the employee grabbing the vape out of my hand, kicking me out, refusing to give me a new one or my money back… bizarre. From outside I called Amex for a refund. As I was on hold with Amex, the employee rudely threw a refund receipt at me and slammed the door as he walked back in. I then went to Smoke and Glass right down the street and this lovely girl showed me comparable brands and was so helpful!! Strange customer service huh?

Mackenzie Nowak★★★★★

Want to right a positive review. Purchased a non functioning unit from this location called in and was able to exchange it for a working one. Was unable to exchange it same day of purchase after having to leave promptly to my flight to Ohio. Came back 3 days later and spoke with the associate Jagger, and he exchanged it for me one time only. Very satisfied with customer service and understanding of the situation. Thank you guys very much and including to the owner Tyler. Thank you again. Very happy customer 😀. Will be back to do more business with this location.

Andrew Bigman★★★★★

Today was my first time in the store. Saw some unique mods I have never seen before, along with cool drip tips. They had a great selection of juices and the prices were good too. Easy to get a great deal, and the customer service was so great, they treated me just like they would a regular in their store. I definitely would come back.

Jordan Taylor★★★★★

Just moved to this area from Tampa. Guy working was really cool and didn't shove made up information in my face to get me to buy. Listened to my needs. Supplied the batteries, Juice, Tank, Charger I needed and I left. Great atmosphere and a pleasant, clean, friendly experience from A to Z. Great Place HIGHLY RECOMMEND. :)

Daniel H★★★★★

This place is awesome! These guys really know what they are talking about and are passionate about what they do. They have the best juice selection in all of Florida. I had a favorite flavor of juice before I walked in and before I left I experienced a new flavor that is now my all time favorite (this was from the recommendation of one of their people) I suggest anyone who's in the area to check them out!!!

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday11:00 AM - 9:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Brandie Fennell

3 months ago

Very sad to write this review. Wow the most bizarre experience. Went into the store asking for advice on the off stamps not seeming to work right lately. The gentleman gave me some hints as to why and then I chose a new one. He kindly opened it to make sure it worked. I took a puff and said yep and left. I was litterally outside the door when I noticed the screen that displays the battery and vape volume was not functional. I walked right back in with a giggle and said “guess what now this part doesn’t work” in a very ha ha way. Then I said could you replace it please? The gentleman said no. He said “The vape works just the screen doesn’t.” Well no need to get into details of what happened next but it involved calling the owner, the employee grabbing the vape out of my hand, kicking me out, refusing to give me a new one or my money back… bizarre. From outside I called Amex for a refund. As I was on hold with Amex, the employee rudely threw a refund receipt at me and slammed the door as he walked back in. I then went to Smoke and Glass right down the street and this lovely girl showed me comparable brands and was so helpful!! Strange customer service huh?

Mackenzie Nowak

5 years ago

Want to right a positive review. Purchased a non functioning unit from this location called in and was able to exchange it for a working one. Was unable to exchange it same day of purchase after having to leave promptly to my flight to Ohio. Came back 3 days later and spoke with the associate Jagger, and he exchanged it for me one time only. Very satisfied with customer service and understanding of the situation. Thank you guys very much and including to the owner Tyler. Thank you again. Very happy customer 😀. Will be back to do more business with this location.

Andrew Bigman

10 years ago

Today was my first time in the store. Saw some unique mods I have never seen before, along with cool drip tips. They had a great selection of juices and the prices were good too. Easy to get a great deal, and the customer service was so great, they treated me just like they would a regular in their store. I definitely would come back.

Jordan Taylor

8 years ago

Just moved to this area from Tampa. Guy working was really cool and didn't shove made up information in my face to get me to buy. Listened to my needs. Supplied the batteries, Juice, Tank, Charger I needed and I left. Great atmosphere and a pleasant, clean, friendly experience from A to Z. Great Place HIGHLY RECOMMEND. :)

Daniel H

12 years ago

This place is awesome! These guys really know what they are talking about and are passionate about what they do. They have the best juice selection in all of Florida. I had a favorite flavor of juice before I walked in and before I left I experienced a new flavor that is now my all time favorite (this was from the recommendation of one of their people) I suggest anyone who's in the area to check them out!!!

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