Reviews

4.4(167 reviews)
Christian Hertl★☆☆☆☆

Worst and quickest experience I’ve ever had in a shop shop before. First off I walked in the door and immediately started to interrogate me and speak to me in an extremely rude and judgmental tone. I ask a simple question and he immediately asks if I’m even going to buy anything in a manner like I don’t have money or something. Absolutely crazy I’ve never been treated so poorly and looked down on so blatantly in my life. 10/10 overpriced stuck up smoke shop. Great place to go if you want to get judged as soon as you walk in the door. EDIT: Dude it’s so obvious how fake all the 5 star reviews are to drown out the real customer reviews which all seem to be 1 star… you want a good smoke shop make the drive to Phillips highway and go to SeaGlass. Hands down largest selection and best prices and the owner is super polite and won’t judge you like this guy.

Haley Jo★★★★★

Incredible experience! Awesome store!! 12/10 would recommend! Will only buy from Wade’s—> super speedy responses on every inquiry of inventory. Notified me immediately step-by-step of the way when anticipated shipment of Illadelph glass. When I arrived to the store the piece we spoke of not only was held specially for me but set out and was waiting my arrival. Very kind and friendly staff. Stay loyal to your local community by buying beautiful pieces handmade in the USA, some even made right down the road in St. Augustine and avoid cheap products from other countries that were made quickly.

Derek Sutton★★★★★

Wade’s World has been my go-to smoke shop for years. They always have a great selection and clean store environment. Professional and always friendly service. Highly recommend!!

Colin Moore★☆☆☆☆

Was using this shop almost exclusively and was recently sold a bad vape. I was on a trip to Orlando and when I got down there the vape wouldn’t charge or turn on. Got back a week later and tried going to swap it out but the guy said he couldn’t help me and that once a customer walks out with the product there’s nothing that can be done for refund or exchange. For as little business as they do, you’d think customer retention and satisfaction would be important but obviously not. Absolutely ridiculous and they’ve now lost my business, Azeus is far better! Fact is you sold me a shotty product. It was actually the way you handled the whole thing, both when you sold it to me and rushed me out and when you shut me down and turned me away when I finally managed to time it right to get back up there when you were in. That’s why I’m not coming back and your continued negativity toward a customer (even former) is evident I made the right choice. Sorry I trusted your business to sell a product that worked and even more sorry that I thought you’d be open to a conversation letting me explain myself. I’ve never tried a disposable in store cuz I buy them before my old one runs out. Not everyone is stuck on the Island all the time either, I travel sometimes which means I’m gone anywhere from a few days to a couple weeks… apparently that’s stupid of me and makes me a bad customer somehow? That’s fine, Azeus already told me they would’ve made it right if it was from their store and they appreciate my money regardless of intellect. Huge difference in terms of caring about the customer and having strong business ethics. Ultimately, BBB/Attorney General and bank disputes are my last line of defense when a business does me wrong. Exercising that freedom bud. Cheers to you too! Bye bye KAaron

Maddy Brown★★★★★

Absolutely outstanding service every time I visit. Nick and Stephen are both very knowledgeable in their products, and make the transaction quick and enjoyable. The interior is well organized and very clean as well. This is hands down my favorite smoke shop in Jacksonville.

Hours and Location

Open Hours
People typically spend up to 3 hours here

About

Service options
Delivery
Accessibility
Wheelchair accessible entrance

Reviews

Christian Hertl

a year ago

Worst and quickest experience I’ve ever had in a shop shop before. First off I walked in the door and immediately started to interrogate me and speak to me in an extremely rude and judgmental tone. I ask a simple question and he immediately asks if I’m even going to buy anything in a manner like I don’t have money or something. Absolutely crazy I’ve never been treated so poorly and looked down on so blatantly in my life. 10/10 overpriced stuck up smoke shop. Great place to go if you want to get judged as soon as you walk in the door. EDIT: Dude it’s so obvious how fake all the 5 star reviews are to drown out the real customer reviews which all seem to be 1 star… you want a good smoke shop make the drive to Phillips highway and go to SeaGlass. Hands down largest selection and best prices and the owner is super polite and won’t judge you like this guy.

Haley Jo

2 years ago

Incredible experience! Awesome store!! 12/10 would recommend! Will only buy from Wade’s—> super speedy responses on every inquiry of inventory. Notified me immediately step-by-step of the way when anticipated shipment of Illadelph glass. When I arrived to the store the piece we spoke of not only was held specially for me but set out and was waiting my arrival. Very kind and friendly staff. Stay loyal to your local community by buying beautiful pieces handmade in the USA, some even made right down the road in St. Augustine and avoid cheap products from other countries that were made quickly.

Derek Sutton

a year ago

Wade’s World has been my go-to smoke shop for years. They always have a great selection and clean store environment. Professional and always friendly service. Highly recommend!!

Colin Moore

2 years ago

Was using this shop almost exclusively and was recently sold a bad vape. I was on a trip to Orlando and when I got down there the vape wouldn’t charge or turn on. Got back a week later and tried going to swap it out but the guy said he couldn’t help me and that once a customer walks out with the product there’s nothing that can be done for refund or exchange. For as little business as they do, you’d think customer retention and satisfaction would be important but obviously not. Absolutely ridiculous and they’ve now lost my business, Azeus is far better! Fact is you sold me a shotty product. It was actually the way you handled the whole thing, both when you sold it to me and rushed me out and when you shut me down and turned me away when I finally managed to time it right to get back up there when you were in. That’s why I’m not coming back and your continued negativity toward a customer (even former) is evident I made the right choice. Sorry I trusted your business to sell a product that worked and even more sorry that I thought you’d be open to a conversation letting me explain myself. I’ve never tried a disposable in store cuz I buy them before my old one runs out. Not everyone is stuck on the Island all the time either, I travel sometimes which means I’m gone anywhere from a few days to a couple weeks… apparently that’s stupid of me and makes me a bad customer somehow? That’s fine, Azeus already told me they would’ve made it right if it was from their store and they appreciate my money regardless of intellect. Huge difference in terms of caring about the customer and having strong business ethics. Ultimately, BBB/Attorney General and bank disputes are my last line of defense when a business does me wrong. Exercising that freedom bud. Cheers to you too! Bye bye KAaron

Maddy Brown

5 years ago

Absolutely outstanding service every time I visit. Nick and Stephen are both very knowledgeable in their products, and make the transaction quick and enjoyable. The interior is well organized and very clean as well. This is hands down my favorite smoke shop in Jacksonville.

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