I have bought three vapes by them in last week and everyone has hit by it’s self and when I final decided to look up the code they were counterfeit the coloration design and everything else is very different one got so hot I burned my hand when trying to set it outside so it can continue hitting for another 8 mins yes I timed it yes I’ve had people tell me they get fake products and the only store listed on the bbb site in the ocala store so I will be called them Monday morning but if you care about your lungs even a little bit you will never go here

Got there at 8:30pm open sign ON, door locked, knocked on door no one came out. Went to Pandora next door THEY ARE OPEN, apparently they set their hours how they feel. The hours display are not dependable nor this specific person. Every time gray crossover is in the shop they close early.

Our first visit will not be our last. Scarlet welcomed us in like we were family. She helped us pick out the perfect vape juice. She made our day so much better woth her great smile and amazing customer service. We have found our Vape shop!

Horrible customer service and rude male representative. I’ve never been to a smoke shop this uptight and awful. Bad products too.

I’ll be honest—I’m not the kind of person who would normally walk into a smoke shop. It’s just never been my scene, and I had no idea what to expect. But from the moment I walked in, I was completely put at ease by the welcoming atmosphere and, most importantly, by a saleswoman named Mickellena. She greeted me right away with a warm smile and genuine kindness. Instead of just pointing me toward shelves, she took the time to walk me through the entire shop. Mickellena explained every item in great detail—not just what it was, but how it worked and what it was used for. There was no judgment, no pressure—just knowledge, patience, and professionalism. What really stood out was how approachable and respectful the experience was. For someone like me, who had zero background in this world, Mickellena made the shop feel less like a retail space and more like a place to learn and explore. That first visit changed my entire perception. I’ve been a loyal customer ever since, and I can confidently say that this shop has earned a long-lasting place in my routine. If you're curious, hesitant, or just looking for quality service, this is the place to go.