A friend recommended this hookah lounge to me, but the experience fell short. It took 19 minutes for the hookah to arrive, and the charcoals were still half-black when they came out. I also ordered a chai because the server said it was their best drink, but it took 16 minutes to come out and tasted mostly like watered-down milk. The server never asked if I wanted anything else or checked in at all. The only time he asked if the hookah was good was at checkout. On top of that, the lounge feels more like a restaurant with its bright lighting, and the tables are taller than the chairs, making it uncomfortable and definitely not a place to work or study on a laptop. We ordered their “premium” hookah, which was recommended by the server as being from Germany, but it actually came from a South African company and is made in China, and the ice pipe felt like a cheap Temu-style version. Overall, the slow service, disappointing drinks, uncomfortable setup, and questionable “premium” equipment made the visit underwhelming. The music was the only chill part, so overall experience: 3/10.

Chill environment. Although they didn’t have anything that was listed on the menu when I went. If you’re looking for a judgement free zone. This is def the place but expect things to be a little off. I’d return but they need to get things a bit more organized

It’s is amazing! Not loud! You can enjoy and have great conversation while having good Hookah! So the upgrade to Premium! Flavors are good and they kept refilling the coals!

New spot, delicious shakes, great vibe, crepes were perfectly made and needless to say the Hookah hit just right. Endless flavors and great service. Can’t wait to go again.

If you’re searching for a perfect blend of flavorful hookah, amazing desserts, and a relaxed ambiance, The Hookah Factory is the place to be. From the moment you walk in, the cozy and stylish decor creates a welcoming vibe that sets the mood for an enjoyable night out. The hookah experience here is top-notch — smooth, long-lasting, and packed with flavor options that cater to both traditional and adventurous tastes. The staff is knowledgeable and attentive, always ensuring your coals are fresh and your hookah is hitting perfectly. But what truly sets this spot apart is their dessert menu. Every shake feels like a treat and Pairing these sweets/shakes with hookah makes for a heavenly experience. To top it off, service is friendly and efficient, creating a sense of community and comfort. Whether you’re here with friends or on a date, The Hookah Factory is the perfect destination for a laid-back, flavorful evening. Highly recommended! Rating: ⭐⭐⭐⭐⭐