As always customer care is stellar at Iconic, Thank you Marcus Everytime I come in I am always Impressed with the best products and knowledge of everyone as well as being treated as the most important customer. Great personal skills and great management is the recipe for success! THANKS Just a few words Update I have been gone for years this is my first Vape Shop I returned last night about 06:30 PM 10-11-2023 Katlyn, Kyle, Rachel. were customer care it had been a long time and the business is still the best vape shop in the United States they were so helpful and they have everything in stock you can imagine I was looking for a pod system they explained a lot about the systems of different brands available I chose Geekvape B60 the best juice my favorite Apple Crack, Clusterfluck, and Monster Milk Cinnamon I just wanted to say Thank You guys keep up the great work ethic every time I have come here I know I am the most important customer to everyone there and the monster milk cinnamon that Kyle Set me up with is now my favorite Thank You Guys I look forward to my vaping supplies and a great experience every time I come in Thank you Joe

I’ve been buying their Polar Express flavor for years and years. I vape it exclusively so I can’t comment on their other flavors, but it’s incredibly consistent, at a great price, and always in stock when I need it. Customer service is always great, we’re usually in and out within a couple minutes.

I've been a long time customer with the establishment. I quit smoking before having brain surgery and depended on iconic Vape to help me quit. At the beginning of 2018 an employee gave me cards to put my name on the back, hand them out and I'd receive a $5 discount for each new customer. After giving out 75 cards I thought something must be wrong. I took a friend to the store with the card, they made a purchase and they were a new customer. A few days later I went in for eliquid and requested to use my discounts. I did not receive sent discount ever. I'm disappointed Ty. I hope you've read this since your comment was so very rude. Check out Yelp, I left the same review, Ty. I WAS a loyal customer.

Good prices. Staff is always cheerful and helpful. They also offer 50/50 VG/PG ejuice for older ego style rigs. Curbside pick up is wonderful for old folks like me with disabilities. I shopped around some before I tried Iconic. Haven't had a reason to shop anywhere else for a while now. Happy customer here.

Stopped in today 4/14/25 to let them know that the two vape pens I purchased were an inferior product and to see if I could get some help with them. The young man that I spoke with seemed to care less that the product did not work and could offer no solution as to why. I have received excellent service in the past but after today I will take my business elsewhere. Stopped in today 4/17/25 and received help from Haylie. She went above and beyond to help with my vape pens. She listened to my concerns and helped finding out what was wrong with them. Got one pen to work and traded the other one for a new vape at a discount. Thank you Haylie for your patience and understanding.