I love their products and still use them everyday. Their customer service on the other hand is one of the worst I have ever experienced! I ordered from them and they took it upon themselves to substitute a different product than what I ordered. I contacted them about it and the only thing they could say was if I returned what they sent me they would send me what I wanted. I contacted them back and said that is fine but for them to send me a shipping label because I was not going to pay the shipping cost to return products that I did not order. After that email they stopped communicating with me. I contacted them again and told them that by them changing my order without my authorization to do so and not really willing to correct what they had done, for products that I paid for, they were basically stealing from me! They still refuse to communicate with me. So I have stopped doing business with them and I have moved on to another company to purchase the products from. I wish I could find another product that is just as good as geek bar so they couldn't get any of my money anymore that is how disappointed I am with this company! By the way the note that they put in the package stated that they had put extra products in the package because my products were out of stock. To me that would mean free of charge is what that usually means.
Reviews
This is not the correct location. Wrong address
Geek Bar Vapes - Wholesale Vape Shop
3583 NW 19th St Ste d, Lauderdale Lakes, FL 33311
Hours and Location
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Reviews
Stephanie Workman
a year ago
I love their products and still use them everyday. Their customer service on the other hand is one of the worst I have ever experienced! I ordered from them and they took it upon themselves to substitute a different product than what I ordered. I contacted them about it and the only thing they could say was if I returned what they sent me they would send me what I wanted. I contacted them back and said that is fine but for them to send me a shipping label because I was not going to pay the shipping cost to return products that I did not order. After that email they stopped communicating with me. I contacted them again and told them that by them changing my order without my authorization to do so and not really willing to correct what they had done, for products that I paid for, they were basically stealing from me! They still refuse to communicate with me. So I have stopped doing business with them and I have moved on to another company to purchase the products from. I wish I could find another product that is just as good as geek bar so they couldn't get any of my money anymore that is how disappointed I am with this company! By the way the note that they put in the package stated that they had put extra products in the package because my products were out of stock. To me that would mean free of charge is what that usually means.
Candi Walker
9 months ago
This is not the correct location. Wrong address





