Super friendly staff! Jorge showed me the shop, he is easy to talk to and actually knows his stuff. He greeted everyone that walked in, helped people find what they needed (even umbrellas) and had good recommendations when customers weren’t sure what to get. The shop was really clean and organised too, which honestly makes a big difference. You can tell he actually cares about giving good service instead of just trying to sell people random things. Really good experience overall, would definitely recommend.
Reviews
if I could give less than a one star I would. came to buy different products numerous times and each time the products have terrible quality and dont work/ have effects. also very high prices for the terrible quality. I tried pre rolls/ shroom chocolate edible for reference. Just dont go and pls save your money
The prices for the vape here have been the best I could find thus far!! The employees are super friendly too!! Great place to run in if your ever in tge area!!
NEVER SPEND YOUR MONEY AT THIS STORE!! They sold me a product that stopped working the very same day. I was told I could exchange it if there was a problem. When I went back a couple of hours later to ask for a refund or at least an exchange, the manager/owner—whoever that deplorable human being was—was extremely rude and aggressive toward me. The situation escalated completely out of proportion with absolutely no need. I simply needed to exchange the product or get a refund for something they sold me broken, which is my right as a consumer, and if the refund is not possible they seem to forget they should at least treat people/their clients with RESPECT. I would NEVER recommend a place like this to anyone, especially considering all the reviews mentioning extremely low-quality products, terrible service, and rude staff.
Don’t waste your time buying anything at this store. Horrible customer service! I just moved to the beach and purchased my favorite vape which came with a defect so I called the store to ask how to resolve the issue and maybe get an exchange when a younger lady picked up and after 5 seconds after asking her what could be done she simply hung up the phone on purpose and after trying to call back several times she didn’t care to answer!
Smoke and Vape Shop Collins
1676 Collins Ave, Miami Beach, FL 33139





