Not very good costumer service, I’ve been shopping here for a while now and I recently bought a vape that was burnt by the time it was on 90 juice and rattled on the inside more then the other ones I’ve bought. I tried to go in to see if they would replace it or at least offer a discount on a new one since I already smoked some of it and they wouldn’t do either. They said that’s why you try it in store which I did but I didn’t have the problem till later that day. The guy working didn’t seem to care

The gentleman working the front was extremely helpful and well informed on product! Thank you for the help Moe (:

Forgot to catch their names but the two working today (10-10-25) were awesome. Very friendly, very helpful. Not only did they recommend a banger juice off little to know info on my part, but also helped with an issue I've been having with my mod. Price was excellent. This is my new vape shop.

I had downed my vape & went to Cloud 9 for a new one. Kit was so nice & we talked a couple of min. He opened it, set it more me & made sure it worked fine prior to me leaving. This is the best place to go. Thank you Kit.

I went in after an issue with a prior employee, Melissa made the situation right. She also made it to where I didn't have to purchase something unnecessary and made me an appreciative customer. 10/10 recommend. This place will take care of your habit and the wallet that supports it.