My friend and I came to Crystal Lounge for breakfast and had a wonderful experience. The presentation of the dishes was beautiful, and everything we ordered was absolutely delicious. The iced hibiscus coffee was especially impressive — refreshing, flavorful, and beautifully presented. A special thank you to our server, Ivan, who was incredibly friendly, attentive, and professional throughout our visit. His excellent service made our breakfast even more enjoyable. We will definitely be back and highly recommend Crystal Lounge to anyone looking for a great dining experience.

Outstanding, very unique experience! Remarkable, delicious food and drinks! Special thanks and Congratulations to new management: Stella and Anton! Amazing staff: Ivan and Anastasia! Fabulous establishment with parking and great atmosphere! Full abundance quality place! My highest recommendation!!!!

Had a wonderful experience! Ivan was very attentive, friendly, and professional throughout the evening. The service was excellent, and he made us feel truly welcome. Special thanks to Dmitry for the great hookah as well. Everything was perfect, and we had a fantastic time. Thank you!

Had a great brunch here! The food was delicious, beautifully presented, and the service was fast and attentive. Anastasia was very friendly and gave excellent menu recommendations. I also love that breakfast and brunch are served until 3pm, it’s perfect for a relaxed weekend. Definitely a place I’ll be coming back to!

I was in Miami for work, and we were invited to your event as models. We were happy to come, and honestly, everything was great — the service, food, drinks, atmosphere, and the event itself. Unfortunately, during the water gun battle, one of your employees started spraying champagne and sprayed it directly into my face, hair, and all over my white dress. Now my dress is covered in yellow/orange stains. We completely understood that we would get wet during a WATER battle, but we didn’t expect to be sprayed with champagne. What disappointed us most was the reaction afterward. When we showed the employee my dress, he simply said, “Just wash it.” We spoke to the owner as well and received a similar response. No one even apologized. We honestly expected a different attitude toward guests in a situation like this, especially after such a great experience throughout the evening. I have photos and videos of the damage and would really appreciate your response and a solution. UPDATE: Thank you for reimbursing me for the dress. I appreciate that this part of the situation has now been resolved. However, I would like to clarify a few points in your public response. We were invited to the event as models specifically to create content and promote the venue, which we did. We posted and recommended the restaurant, and because of our recommendation, a friend of ours came that evening with her husband as paying guests. Also, the Prosecco was not offered after the incident as compensation or a “gesture of goodwill.” Complimentary drinks, including Prosecco, were already part of the arrangement for the model table before the event. Most importantly, this situation was never just about a $70 dress. When the incident happened, we approached the employee and management expecting a simple apology and respectful response. Instead, we were initially told, essentially, “Just wash it.” That reaction is what upset us and ultimately led to the review. Had someone simply apologized and handled the situation with care from the beginning, there would have been no reason for any of this to escalate or for us to leave a negative review. We came with good intentions, created content, promoted your business, and even brought paying customers through our recommendation. Our promotional work also has value; the complimentary food and drinks were part of that collaboration, not compensation for what happened afterward. I appreciate that you have now reimbursed the cost of the dress, and I consider the financial part of this matter resolved. I simply wanted the full context to be represented accurately.