Stopped in for the first time today, and unfortunately the vape I purchased turned out to be defective. I didn’t catch the clerk’s name, but he exchanged it for me with absolutely no questions asked. I grabbed another of the same flavor, only to have the exact same issue. I called the store to let him know what happened, and he told me I could come back in and exchange it again. Most places would probably tell you there’s nothing they can do, so I really appreciate him going above and beyond to make it right. That kind of customer service is what creates loyal customers. I’ll definitely be back in the future!
Reviews
⭐️⭐️⭐️⭐️⭐️ If you’re anywhere near Sunny Isles, this vape shop is an absolute must-visit. From the moment you walk in, you’re welcomed by a clean, modern space with an incredible selection and an even better vibe. The staff here truly sets this place apart, Arie was knowledgeable, patient, and genuinely interested in helping you find exactly what you’re looking for, whether you’re brand new to vaping or a seasoned pro. Their inventory is top-tier: premium disposables, high-quality devices, mods, pods, coils, and an impressive variety of flavors that actually stay stocked (which is rare these days). Everything is clearly organized, prices are fair, and they never try to upsell you, just honest recommendations based on what you want. What really makes this shop special is the customer service. Arie never made me feel rushed, and he took the time to explain products, answer questions, and make sure you leave satisfied. It feels less like a store and more like a neighborhood spot where they actually care about their customers. Sunny Isles is lucky to have a vape shop like this. Consistent quality, great energy, and Arie really knew his stuff. I won’t go anywhere else, highly recommend! 🔥💨
11/10 service and product availability. prices are very reasonable. nothing but good vibes and a good time in there too. incredible product knowledge and conversation.Definitely recommending this place to others. Arie provided great service and knew about product knowledge, made it personal and made me try something new that i ended up liking even mor.
Been going to this store for a while now and always have a great experience here thanks to Arie! Very welcoming, patient and genuinely helpful. He knows his stuff and will truly walk you through whatever you need. Recommend 100% :)
Sold yesterday May 26 2025, overpriced vapes, almost twice as much as other vape stores. When we got home we noticed the vapes were expired, brought back today, unopened box, and they refused to refund saying the all sales are final!!! Terrible customer experience!!
Smokers World
17100 Collins Ave #109, Sunny Isles Beach, FL 33160





