Lost my business today. I don’t know if the guy in there was having a bad day, but he should not be working in a service job with people.

They sell faulty products and will not do returns on them. I bought a Delta 8 disposable that ended up being defective and completely burnt right out of the box. I came back the next night after I got off work as soon as possible, and was told they don’t do any returns even though it was the night prior, and defective. Ended up just throwing it away after he told me that because it’s unusable. There goes $40 down the drain. Don’t waste your time or money here.

The only smoke shop I go to they're not charging $30 like some places for simple vape and when you try a vape in front of them and if it doesn't work or taste right they'll swap it right there

I went in Saturday 11/23 to just look around with my fiancé and the employee was at the counter on his phone the whole time. We were asking about some products and his response was just “yeah.” My fiancé literally had to tell him to come over to where we were so he could grab the product from behind the counter so we could take a look. The employee had a very bad attitude and almost seemed annoyed that we were expecting any type of customer service. I personally work in retail and his behavior was honestly appalling.

Bought a $7 coil that was defective right out of the box and was told, too bad, all sales are final. He said he would take 70 cents off if I choose to buy another. The new girl behind the counter was very polite and professional though and did her best to help resolve the issue. Unfortunately the manager doesn’t care about their customers as much as she does.