MANAGEMENT NEEDS TO SEE! THIS IS VERY DISAPPOINTING CUSTOMER SERVICE I came into the kava bar simply to get a drink, and unfortunately the way I was treated by the bartender was completely unacceptable. The bartender was extremely rude, snappy, loud, and unnecessarily dramatic throughout the interaction. When I tried to politely correct an issue with my drink and explain how I had ordered it, instead of simply listening and fixing it, I was met with attitude and hostility. Customers should not have to feel uncomfortable or disrespected just for asking for their order to be made correctly. I understand that everyone can have a bad day, but there is absolutely no excuse for treating a customer this way especially while working behind the bar. If there is personal history between an employee and a customer, that should NEVER affect the level of professionalism shown at work. I strongly encourage management to look into how this interaction was handled. I’m leaving this review because I believe customers deserve to be treated with basic respect when they spend their money at your establishment. The bartender's name was Syncere. Management: please take this seriously.
Reviews
Redemption
Michael Hampton
Product quality has massively improved and lots of deals throughout the week. Becoming a hidden gem type vibe. Highly recommend checking this out or giving it another try if you already have
Patriot Fighter
I definitely would not recommend Riptidz. The employees are great. The owner on the other hand puts the girls in a bad situation leaving them to explain why they ALWAYS run out of supplies ie; straws & cups. Extremely unprofessional.
Cardinal Drones
Love this laid back kava bar. Great place to get work done. Moon is on point if you ever meet her. Super attentive.
Luis Anthony Rios
Moon is the Best of The Best ! Always A Great Time EveryTIME!
Riptidez Kava Bar of Wellington
13833 Wellington Trace E15, Wellington, FL 33414
Bar
$10–20




