Been going here two years Had a great relationship with the people Today I go in and he has his little box two for $20 Me trying to spend less on my bad habit Buy two of them and I asked them why were they so cheap? “They’re discontinued” Was the answer I received So I bring them home finally open them up And the one is 85% charged And tells me that the battery is low, so I cannot hit it The other doesn’t even let you get anything out of it at all So then, my wife takes back both the vapes to tell him they are not working at all!! And even shows him he laughs in her face And says “ I told him they were discontinued” I didn’t know, discontinued meant not working at all Or broken The entire entirety of my family goes here To get vapes But definitely not after today!! No idea what happened to this place. Or the great customer service and understanding they used to have But it’s definitely not there now!! It’s not the first time I’ve gotten any broken vapes from him before Even namebrand Ones like lost Mary and Foger Products were Broken and when I showed him, he would always just let me trade them out and pay a difference But now he just laughs in women’s faces🤷‍♂️

normally the shop is a perfect stop for me otw home or when i need a quick run but i went there today and the door was locked around 4pm i sat there for 45-1hr to see if anyone would come unlock the door or atleast cut the sign light off if they were closed but nobody showed during this time i called the store multiple times and nobody answered this was very unprofessional you have your business hours posted in the window but you were not open during those times and i also witnessed multiple other customers try to enter there store look at the time and seemed annoyed this was not a pleasant visit. edit: or maybe actually close the store don’t leave a sign on that says open it’s not my job to run you business when you are the worker

Owner probably won’t sell to you if you park in his spot. Went to get pizza next door. Came out and a worker came out yelling at me saying he was going to call the cops on me for parking in his spot. Keep in mind they’re connected to a gas station and there are no signs saying it’s vape store parking only. Told him I was sorry, when he then got in my business asking me where I was and that he didn’t believe me because I was gone “so long” while he got rude. he had enough time to call the cops and have my car towed if it was truly parked improperly. Instead he waited a whole hour just to tell me off lol.

On August 3, I bought a Smok Tech vape pipe from Galaxy 03 for $59.00 plus tax. A woman sold me the pipe. I paid for it with my debit card; the total was $64.79. I got a receipt. On August 10, I went in to purchase nicotine. My experience with the owner was terrible. I showed him the bottle that I had purchased a month earlier from his store. I had purchased two bottles (60 ml each) for a total of $30 plus tax. It was Coastal Clouds, Tobacco flavor. He glanced at the shelf and said he didn't have any. He then found a large bottle of nicotine juice (120 ml), tobacco flavored of another brand. I bought the juice August 10 for $19.43. Right after I got in my car, I realized it was the wrong mg. I prefer a stronger nicotine than what I bought. I walked right back in, and told him I needed a stronger nicotine. What I had bought was a 6%; what I wanted was a 24%, a stronger nicotine. I then saw the Coastal Clouds brand, Tobacco flavor, 30 ml (one quarter of 120 ml that I had purchased). He showed me the top of the box, and it had a large printed number 35 on the top; he said it was 35 mg. He simply gave me the small bottle, and he took the 120 ml back. He claimed it was the same price as the large bottle was. I simply thought, "Well, I guess because it's a stronger juice, it's a higher price." I didn't realize it until later that it was 3.5 mg, not 35 like he had it labeled and said was 35 mg. On August 10, that night, my $59 pipe would not work no matter what I did. I ended up buying a pack of cigarettes. I returned to Galaxy on August 12, pipe, charger and tanks in the box, instructions and all, in hand with the receipt, and proof that the $64.79 had cleared my bank. The owner said he didn't know what was wrong with it, that if I wanted my money back or another pipe, I would have to contact the manufacturer in China. I told him that was ridiculous. I didn't even mention how he had ripped me off two days prior. I then phoned the police, and the officer was about as helpful as teets on a boar hog. He was actually vindictive. The officer claimed that the owner didn't have to give me my money back or give me another pipe. The officer, who I will be filing a complaint against, said that the owner was just the middle man, that I would indeed have to contact the manufacturer in China. I asked the officer if he was just going to ignore the law. He refused to answer. Ultimately, the officer told the owner he didn't have to do anything like give me my money back or give me another pipe. For whatever reason, the owner said he would give me the money back. I had told him before the "officer" arrived that I would contact the Better Business Bureau. I think that's why he decided to give me the cash back. The "officer" still wasn't satisfied. He interjected, saying to the owner, "Do you want to ban her from your store?" And, "Yes" was the owner's answer. I then asked the cop when I could get a copy of the report. It made him mad. He refused to answer. I believe he knew I was going to follow up. He then asked for my license and the owner's license. He took down the information, and asked me if I understood that I was banned from the store. I answered affirmatively. The cop then started walking out. I asked him again when I could get a copy of the report. He just kept walking. When we got outside, I asked him again. Still he didn't answer. He told me to get away from him. So I moved away. He was doing something in the car for about five or six minutes. He then got out of the car, and gave me a card with a report number. He said that would be how I could obtain a report. He proceeded to go into the store--I assume he was giving the owner a card as well. I saw that he had two cards. I waited around to see if he needed me anymore. After ten minutes, I left. So.... I will be picking up a copy of the report Tuesday. I believe I will contact an attorney.

I had the same problem as everyone else when I went a while back. The cashier was extremely disrespectful and freaked out when I said I wanted to look and see what they had. He started yelling at me, and told me that I was being suspicious. What? What is the point of your store? Avoid this place unless you know exactly what you want to buy BEFORE you even know what they sell! Otherwise prepare to be yelled at. I drive an extra couple minutes every time just to avoid these clowns.