Great experience; wonderful customer service and so many flavors.

Adara employee review ( pushy, outspoken, not tolerable, appears to be overbearing or rude, cuts people off during conversation) The vape/smoke shop is a good shop close to my work. The employees are usually very good however, Adara, not so much. I walked in to get more juice or try a new flavor. This employee decided to push on me all sorts of flavors like I was new to vaping. Adara did not take into account that I have been vaping for a long time. On two separate occasions, she decided to push product on me like she was selling a car at one of the cheap dealerships. I would try to get a word in but was cut off or interrupted. Adara had a "know it all" attitude or "vibe" about her. On Friday, September 26, 2025 i was prepared to handle Adara on the spot and politely tell her to leave me alone and deal with the other employee that pushed but understood when to do so. Adaras mannerisms were good however the pushing of product onto the customer is very unsettling and makes the customer want to run out the door and not come back. I would like to give 4 to 5 ☆ however as long as Adara is working for exotic vape (any location ) i will not be buying from them. Adara needs a new line of work or to be trained on proper customer care and etiquette. Until then I wont be going back. Nov 9 2025 Lately I have decided to go back to this establishment and upon walking in its like meeting a family when Katy and Tyler are there. They actually listen and wait for the customer to get done with what they are saying before applying input on the item of purchase. (Which Adara does not do) when speaking to Katy and Tyler, its like speaking with your best friends you have not seen in years. They actually listen and provide input at proper intervals to assist the customer in finding that one device, flavor, or other product they are interested in. As long as these two are there i will be going back. Footnote of customer service: Adara acts like a salesman sitting on a industrial steam roller who wants to flatten the product into your pockets along with a few limbs. She does NOT want to listen to the customer, she has to want to listen, but instead she continues to steam roll, cut the customer off in conversation. Best thing to do is listen to what the customer might want then mention some products. Again most importantly is to LISTEN and then apply the knowledge of the products whether it be a device or juice all the while holding proper customer service etiquette. Not cutting the customer off or pushing what it is they might want to buy. Adara needs to educate herself on what to say and when to say it, vice versa. Update: 6-13-2026 10 starts if I could!!! Adara is no longer at this location. The tension in the air has definitely subsided. I have returned and its back to the feeling of family and not being rushed since adara has left the building/ location. Will continue to buy from exotic vape in byron. The atmosphere has definitely improved i must say.

Kurt was phenomenal helped when every aspect possible even hook my wife up

Great service, great people and wonderful products

best smoke shop in middle ga. #1 prices