Bought a replacement for what I assumed to be a 14 mm nail here after breaking mine and specifically asked the employee to identify the size. He took a look broken nail and confidently told me it was 10mm, so I purchased the replacement he recommended. Turns out my setup was actually 14mm like I thought. When I called back, I was then told the shop doesn’t even carry 14mm nails. So I was sold a part that was never capable of fitting my rig in the first place. So naturally I call in to see what can be done. Instead of acknowledging the mistake, the first thing the manager did was argue and try to shift blame onto me. He asked whether I had opened the product, then immediately hid behind an “all sales are final” policy. If that’s truly the policy, why would whether it was opened even matter? Any decent shop would have either verified the size properly or admitted they didn’t have the correct replacement in stock. Poor customer service, poor product knowledge, and zero accountability. I won’t be coming back.

Excellent service and products. You can tell that the couple working there nearly 100% of the time are the actual owners. They are so completely into true Customer Service that we go there eventho we moved several exits away.

Love the shop. In the perfect location & easy access parking & leaving. Ciara 10/10, very communicative & helpful every time I come in. 100% recommend

They have everything love this spot ….one stop shop

They have the best customer service and great vibes. If you're in the area check them out and they will get you right.