Reviews

4.4(95 reviews)
Kyle Smith★☆☆☆☆

I wish I could give this a zero. I bought three bags of exotic gummi candy for $8 a piece for a regular sized bag. I was looking for a special treat, but instead got rock hard candy that gave us stomach aches. Come to find out, all three bags were EXPIRED. We were passing through on our way home so unfortunately not worth the cost of the drive to return the product. In addition, they had specialty drinks in a fridge, but when I went to grab one, the fridge was OFF and room temperature. The drink was warm. The cashier indicated the cleaning person probably unplugged it AGAIN, which indicates it has happened before. She simply plugged it back in with no regard for how often these drinks have gone from refrigerated to room temperature and back again. Lastly, the cashier's overprotective boyfriend was just hanging out in the store hovering around her and vaping in the store.

sonia ruiz★★★★★

Soooo excited to say FINALLY a smoke shop big and clean and nice in the area. It literally has anything you need for your tobacco. What’s most important for me is the customer service. And they are so nice welcoming. And they def help with any questions I have. They even gave me a discount with my military ID. Appreciate you guys and very happy to have you in my town!!! Grand opening was awesome too!!! Thank you for the free food and drinks.

Sheila Navas-Hertz★★★★★

AMAZING STORE! Friendly staff and most importantly knowledgeable! Definitely worth the stop. Sonny and Arthur were very helpful and were able to point out new options I didn’t even consider.

Eric Ross★☆☆☆☆

I bought a brand new vaporesso vape from there and in one week I would go through three batteries four batteries a day ask them if they can switch me out or take it back and get another one and they said no because I don't have the box but I spent $80 on it and they'd only give me a 10% discount on a different item that would cost me $70 $80 not worth it I recommend not to buy Vapes from there and if you do save the boxes because they will not exchange it without a box this is two times I've had an issue with the other night I gave him a second chance and that's it I ain't buying no Vapes from them ever again they gave me four batteries they were brand new I would go charge the batteries use them to like 50 40% plug it in and it would jump to 100% of battery charge so if anybody's looking for vape be careful and buying one at the store make sure you save the box

William Newman★★★★★

Smoke Valley is the Best Smoke Shop in Illinois!!! They have everything under the sun for all your smoking needs with a selection that will knock your socks off. Aside from having the best inventory I’ve ever seen, every employee treats you like their family and they don’t mind throwing in some free goodies. I LOVE SMOKE VALLEY!!!!!

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Kyle Smith

2 years ago

I wish I could give this a zero. I bought three bags of exotic gummi candy for $8 a piece for a regular sized bag. I was looking for a special treat, but instead got rock hard candy that gave us stomach aches. Come to find out, all three bags were EXPIRED. We were passing through on our way home so unfortunately not worth the cost of the drive to return the product. In addition, they had specialty drinks in a fridge, but when I went to grab one, the fridge was OFF and room temperature. The drink was warm. The cashier indicated the cleaning person probably unplugged it AGAIN, which indicates it has happened before. She simply plugged it back in with no regard for how often these drinks have gone from refrigerated to room temperature and back again. Lastly, the cashier's overprotective boyfriend was just hanging out in the store hovering around her and vaping in the store.

sonia ruiz

4 years ago

Soooo excited to say FINALLY a smoke shop big and clean and nice in the area. It literally has anything you need for your tobacco. What’s most important for me is the customer service. And they are so nice welcoming. And they def help with any questions I have. They even gave me a discount with my military ID. Appreciate you guys and very happy to have you in my town!!! Grand opening was awesome too!!! Thank you for the free food and drinks.

Sheila Navas-Hertz

3 years ago

AMAZING STORE! Friendly staff and most importantly knowledgeable! Definitely worth the stop. Sonny and Arthur were very helpful and were able to point out new options I didn’t even consider.

Eric Ross

2 years ago

I bought a brand new vaporesso vape from there and in one week I would go through three batteries four batteries a day ask them if they can switch me out or take it back and get another one and they said no because I don't have the box but I spent $80 on it and they'd only give me a 10% discount on a different item that would cost me $70 $80 not worth it I recommend not to buy Vapes from there and if you do save the boxes because they will not exchange it without a box this is two times I've had an issue with the other night I gave him a second chance and that's it I ain't buying no Vapes from them ever again they gave me four batteries they were brand new I would go charge the batteries use them to like 50 40% plug it in and it would jump to 100% of battery charge so if anybody's looking for vape be careful and buying one at the store make sure you save the box

William Newman

4 years ago

Smoke Valley is the Best Smoke Shop in Illinois!!! They have everything under the sun for all your smoking needs with a selection that will knock your socks off. Aside from having the best inventory I’ve ever seen, every employee treats you like their family and they don’t mind throwing in some free goodies. I LOVE SMOKE VALLEY!!!!!

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