While I've had a regular tobacco shop for awhile now, it was closed at a time that I needed tobacco so I came here on a whim because it's a little closer and they were still open. Turns out to have been great luck. At first, they were out of the tobacco that I wanted, but the woman working at the time let me know that her sister was literally on her way back with some inventory and would be there in about 45 minutes. I could have stopped somewhere else but she offered to take my number and call me as soon as they had it- and as a person that has worked multiple customer service jobs, I just really appreciated how kind she was in general but also the extra effort. I told her I would come back since she was so awesome, and she let me know how much they appreciated that because it is a family owned business. Her name is Vanessa (i think) and because of her, I will make this my new regular place. Also, she did call me as soon as her sister got back with some more inventory (I was looking for the light blue American Spirit tins). She also let me know that if I pay cash in the future, there is a discount- and even paying with a card, it is still a few bucks cheaper compared to other shops in the area.
Reviews
Little Yeti
Joe Stojaspal
Love this place! It's not large by any means but sure has more warmth and friendliness than any big box store. The owner and everyone else who work there are just genuinely nice and so helpful.
Pavel Volkov
Prices are descent and they have LD brand cigarettes which are 6$ so that alone is worth it to shop there. Staff is nice but don’t wait till 7:55 to get there they close earlier than they say
Isabel Basham
Out standing customer service well organized with great prices
Bonnie Grothe
The owner is an awesome, amazing person. He is very hospitable. If he doesn't have it, he will try to get it for you! I highly recommend this store!
Cigarette Depot
475 Thornhill Dr, Carol Stream, IL 60188
Tobacco shop
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