Sold me bad disposables and when I went back to get them changed since nothing was coming out they said “it probably froze from the cold weather” but i has to light the disposables with lighters to get some to come out. Also sold me fake geek bars

Best prices in Pilsen, free parking and the staff is always friendly/attentive. Grateful they are so close, it’s the only smoke shop in the neighborhood I go to. They also have a cute selection of glass accessories/pipes 🫙🏺

Great service, nice staff and if this location doesn't have what I am looking for, their Damen location is just a few blocks away.

A Delightful Experience at Up in Smoke Cigars & Vapes - Excellent Selection and Knowledgeable Staff Review: I recently visited Up in Smoke Cigars & Vapes, and I must say that it was a delightful experience. This establishment truly stands out for its exceptional selection of cigars and vapes, as well as its knowledgeable and friendly staff. First and foremost, the variety of cigars and vapes available at Up in Smoke is impressive. Whether you're a seasoned enthusiast or a novice exploring the world of cigars and vapes, this place has something for everyone. The shelves are stocked with an extensive range of premium cigars, including a wide selection of flavors, brands, and sizes. Additionally, their vape selection is equally comprehensive, offering a diverse range of e-liquids, devices, and accessories. What sets Up in Smoke apart is their staff's expertise and passion for their craft. The employees are incredibly knowledgeable and eager to assist customers. They are well-versed in the different cigar and vape options and can provide valuable recommendations based on your preferences and experience level. Their friendly demeanor and willingness to answer questions create a welcoming and comfortable environment. Furthermore, the atmosphere of Up in Smoke is inviting. The store is well-maintained and designed to showcase their products effectively. The seating area provides a cozy space where customers can relax, enjoy a smoke, and engage in conversations with fellow enthusiasts. It's an excellent place to connect with like-minded individuals and share experiences. The customer service at Up in Smoke is top-notch. The staff members are attentive, ensuring that each customer feels valued and their needs are met. They take the time to listen, provide personalized recommendations, and offer guidance on cigar and vape etiquette. Their commitment to customer satisfaction is evident, making the shopping experience a pleasant one. In addition, Up in Smoke often hosts events and promotions, creating a vibrant community around cigars and vapes. These events are a fantastic opportunity to learn more about the products, try new offerings, and engage with fellow enthusiasts. In conclusion, Up in Smoke Cigars & Vapes is a haven for cigar and vape lovers. With an impressive selection, knowledgeable staff, inviting atmosphere, and outstanding customer service, it is a go-to destination for those seeking quality products and an enjoyable experience. Whether you're a seasoned aficionado or a curious beginner, I highly recommend paying a visit to Up in Smoke for all your cigar and vape needs.

I stopped in yesterday to check out the inventory, as it was my first time in the store. There was a super chill vibe from the moment I entered. I was helped by Diego (Amil), whom I assumed is the owner. Because it was my first time in, he chopped the $32.50 total down to $20. I was kinda sluggish from the day's hustle and bustle. His gesture of kindness was so surprising and gave me a renewed sense of energy. The place is cool. the prices are affordable, the employees are friendly and kind, I even ran into someone that was from the same neighborhood I lived as a kid. Anyway, If you're looking for a new spot, check them out. Tell em Rich sent you l😎