Came here to buy a bong found one at a decent price thought it was good. Got home while it was still in the bubble wrap. I put it down on my desk and it breaks I come back expecting. I don’t know maybe why but I just thought that maybe you would maybe give me a discount on one or even a new one, but he wasn’t helpful at all not even sympathetic bro. This is by far the worst smoke shop I’ve ever been to like just a horrible, horrible vibe bro. I’m so mad right now. Spent money for no reason, bro cheap ass glass.
Reviews
Hands down the best shop I’ve ever walked into. The minute I came through the door, the owner gave me a handshake and treated me like I actually mattered. This place is so clean and put together it’s almost unreal. You could tell this guy takes pride in every detail. I picked up a massive 500g bag of Pain Out MAXX Trainwreck Kratom for 40 bucks. That kind of deal is unheard of anywhere else, and the product hits every mark for quality. The owner didn’t just ring me up and move on, he made sure I was happy and hooked me up with honest pricing. You don’t see that kind of customer service anymore. No pushy sales pitch, no attitude, just a genuine business run by someone who still believes in treating customers right. The shop has everything you need, and the vibe makes you actually want to come back. I’m already telling everybody I know that this is the spot. If you want great prices, top-notch service, and a place you can trust, stop looking and go here. Easily five stars, and I’ll keep coming back. This place is the real deal! -Jonny (AKA William) I need to come in and get a second and a third bag! I noticed (with regular use, and nothing to do with the supplier or the product, You start developing a tolerance to one specific strain and it's good to switch back and forth!) Update: Still great experience every single time I have updated to include the other products that I have purchased
I will never go here again. I bought a battery From them and less than a week later it's falling apart and waiting for it to totally break. I went back in and showed them the battery and first thing is they accused me of dropping it. Which if it was dropped it shouldn't of broken like it did. So they didn't exchange it or nothing. So I walked out.
This tobacco store is amazing! The customer service is outstanding and they really care about their customers. The shop is always clean and well stocked with all the newest vape devices and flavors, plus great tobacco products and accessories. Prices are very reasonable compared to other places. I always leave happy—highly recommended!
Amazing products and amazing customer service! Always so helpful and with positive attitude! Come shop here!!
Big Cloud Vape & Tobacco - Melrose Park
1525 W North Ave, Melrose Park, IL 60160





