Usually I really like this place, but for a few months they were unable to get my favorite vapes. They are now back in stock, I bought a couple yesterday and one wouldn't work. I went back today and they told me they wouldn't replace it, same guy that sold it to me yesterday. Their policy says returns will be in store credit and he said that he could give me a discount, but no equal return. Thirty bucks out the window. I've been going there since they opened, and I have never had a problem before. I don't feel that is my fault that one didn't work (first time that's ever happened with my brand). Not a happy experience.

Quick evaluation of this store, the customer service is very good. You’re almost always greeted as soon as you walk through the door. Selection is phenomenal, the selection of choices is truly there. But now we get to prices where I sadly have to take away a star. As some things are reasonably priced there are other things where you could be paying an extra 8 dollars. For example, a Foger pod and battery ranges at a gas station at 21$ but as for Hempz you’ll pay almost 30$ plus a tip if you’re willing to give one. The prices aren’t all there and this can cause issues for people like me who do their own research. There are plenty of more examples with some products but overall it’s a very well kept and friendly store, but, the prices aren’t as low as they say.

Great knowledgeable staff. Plenty of selections. Best place to buy vapes.

Went in there today with my girlfriend. Walked in while there was other people being attended to. We stood aside patiently and waited while the employee helped the couple there ahead of us. First red flag we were never acknowledged at all. If the employee was busy he could of at least said hey guys let me finish up and I'll be right with u. Then after waiting about 10 mins a different customer walked in was acknowledged and taken care of ahead of us while we were again not even acknowledged. Very very poor service

Best shop I have been to in a long time. I usually go to other shops and they end up being messy and unprofessional. This shop was super clean and organized. I will definitely be back to this shop for all my future purchases. I walked into the store and was immediately greeted by a friendly face and was asked if I needed help with anything. Anything you could ever need is in this shop and the service is amazing!! Definitely recommend going here for your needs! Sosa is the best ever!