I bought an e-vape (oxbar) two days ago during the evening. I returned to the shop today and explained how there is an issue with the device because it would not charge at all. Instead of giving the option to replace the device, the only option that was given was trying to persuade me to buy another device at a discounted price. Why would they think I would buy another one when they sold me a bad device? 😭😭 The lady also mentioned that the reason why they couldn't give me the option to replace the device was because the "company policy" says they're not allowed to accept bad devices they sold to a customer after "it's been 2 days" when technically it's only been 1 1/2 days since I bought it. I would highly recommend not coming to this own and going somewhere else considering they aren't willing to make things right. If they sell you a bad item, you're all on your own.
Reviews
The staff here are wonderful and so kind.
Everyone is so nice and kind. Kuddo to you and have a wonderful thanksgiving! But they need a website 😊
Absolutely my new favorite vape shop. Always friendly and accommodating. One of the only places I've been where I feel like they put the customer before money. They've got the best selection of devices and juices. They always come through clutch with the best prices too. I drive about 30 mins to em because of the outstanding service.
Great place. Very Knowledgeable. Plenty of juices to choose from. Super friendly staff, that do not mind answering questions. Went there for a cheap battery the first time. Few weeks later went back and spent $175 versus online just because of how they treated me. Will definitely be back.
Hoosier E-Cig Shelbyville
2406 IN-44, Shelbyville, IN 46176





