The staff is always friendly and courteous, which is the main reason I kept giving this place another chance. Unfortunately, every time I stop in for vape juice or replacement pods, they're almost always out of stock. The vaping section consistently has empty shelves, and it's become frustrating to make the trip only to leave disappointed. I live less than five minutes from this location, so it should be convenient, but I've reached the point where I'd rather drive across town and spend the extra time and gas because other shops actually keep a good selection in stock. I've told myself several times to stop coming back, yet I keep hoping things will improve, and they never seem to. For anyone looking for vape products, I highly recommend SNAPS ELITE VAPES on Parker and Dennis, across the street from QT. They consistently have a much better selection of vape juice, disposable vapes, and pods in stock, and their prices are the best in town. I can usually find exactly what I need without wasting a trip.

I just moved here and Jonah is literally the greatest. his customer service is top tier. Definitely a great greeting to the state and he helped me find exactly what I was looking for. He also gave me some tips on what products to look out for in the future. You guys definitely gained a new customer!! Good looks Jonah hope to see you again.

Love this vape shop. Staff is so nice and welcoming. This is now my favorite place to get vapes.

I’m very new to THC, finally got a job that doesn’t drug test so I decided to try it out. My roommate goes to this location and came back with a FVKD vape that had THC-A and Delta 9, really loved it. When it started to run out I went back to this location and the young blonde women working the counter said they were out but had this Muha Meds vape that was similar so I paid $30+ for it. Tried it out the next night but noticed it was having trouble maintaining a charge so I let it charge for a little longer. The following night I noticed I wasn’t feeling anything, my roommate tested it and could only taste battery. He said to take it back to the shop to exchange it out. When I went back to the shop the same woman was working the counter, I told her what happened and she immediately said “no refunds after 24 hours”. I told her I just wanted to exchange it and she said “no exchanges either, but we have all these other products you can try out instead”. Here’s the thing, I already gave you my money and you provided me a broken product. I couldn’t believe I was treated this way, no sympathy whatsoever so I just walked out and drove to From the Earth instead where their return policy is 2 weeks. The very least she could’ve done was mention when her manager would be in but she didn’t show any care at all, if she had done that this would’ve been a 3-4 star review, literally. Instead I was basically told “Too Bad”

Gotta be honest you guys really don't have great customer service in there. It's like everyone's super hung over every time I'm in there or something just super offputting cause I always go in there with such a happy attitude