They had Zippo pipe lighter inserts when no other smoke shop I tried did. Tori was very helpful and threw in a cigar I didn't even ask for. I will definitely be coming back, even though it's quite a bit out of my way.

Everybody in this establishment seems to be very nice except for the manager. She seems to be very rude And feels like she has to go back-and-forth! With people! if you see somebody waiting in line! And you’re not doing anything . You always ask if they need something before a new person walks in the door and you’re ready to help them instantly! This is my second experience with this manager, and I’m not sure I’ll be back

I have purchased 3 different vapes from them and they all have stopped working. One recently just stopped mid smoke and wouldn't turn on or charge. I went to them seeing as it has been 2 days and they wouldn't replace the item. Now I will say that I like the store and the workers there, but seeing as their products are defective in my experience and they won't (not can't) do a single thing about it - I will not be shopping here and I suggest you don't either. The economy is too bad to waste money on defective products. Especially when you want to use said products to help feel better.

This used to be an amazing store and came in every day a few years ago idk what happened because I started trying em again and the past times ive went in for hemp products that sales associates are either rude when I ask questions or when I asked for a vape that was tolerable the cashier sold me one that tasted like its been sitting on that shelf for a year and the last time I went in one new lady was super nice and friendly exactly as I remembered until some dude cashier told the new girl I was a difficult customer honestly theres better/friendly shops in town

My wife and I love this store and am so disappointed to be writing this. We've had several terrible customer service experiences from the same person- we have a hard time wanting to come back because of her. There is a shorter girl with long brown hair that always seems like shes under some type of influence (that isn't found at this store). Her speech is disorganized and erratic, she is always agitated by any task related to her job, she can't seem to answer any question clearly or correctly (I've been misinformed by her multiple times, which is such a waste of my time and money lol), and she would PURPOSEFULLY grab me the wrong things. I didn't even feel comfortable asking her for the proper items because of how annoyed she acted with me. She gave me a white rhino glass piece (with half of it missing) instead of what I had asked for and pointed to and she also gave me the wrong pearls. Even when we're being helped by other wonderful employees she acts the same with every customer. We have never had such a bizarre and unwelcoming experience at any vape or smoke shop- you usually smoke to chill!! Employees like her are terrible for business, and there are so many who do such a great job. There are plenty of people who would love to be nice to customers at a job like that. The Green Valley on rock is a million times more helpful.