Went into the store. The clerk was really rude. I asked for what I needed and he literally stood there texting on his phone for 3 minutes (standing right in front of me). I am huge on customer service and I think is extremely inappropriate to one blankly ignore a customer and two stand there on your phone like the customer is not important. I’m new to this area and I’ll more than likely not be going back in there regardless of convenience. Definitely put a sour taste in my mouth. It was the kinda taller guy. The shorter guy is always nice and smiles with my son but this one that I had this experience with is very rude and unprofessional! I plan to leave a review for this store on every platform! If I could give it no stars I would.
Reviews
Just sent my grandson in,they first charged him 10.00 for two ice cream snacks,sent him back to buy something for change, they refused him,I won't be buying my cigarette cartons here anymore...loyal customer of 3yrs. Disgusting
As a small business owner I prefer to give others like me my business. Always a decent exchange and they are about the only ones that carry my choice in cigarettes at a decent price
Great service, clean store and lots of convenient items.
Most of the people that work there are nice some are not so nice they are shady though they try not to give you your change back they never want to give you a receipt one man that worked there tried to keep my $3 when I was short on cigarettes and told me there was no refunds I got it taken care of but I mean it's okay at least it's close oh yeah and don't buy their milk it always tastes a little bit weird and I bought two gallons of it and it was no good it was rotten and they would not get my money back
MacArthur Smoke and Grocery
1920 W MacArthur Rd #200, Wichita, KS 67217



