I had a great experience at Popular Smoke and Vape! ⭐ The staff were incredibly friendly, knowledgeable, and very helpful. They really take the time to answer questions and make sure you leave with exactly what you need. The shop is clean, organized, and has a great selection of products. A special shout-out to Smile 😊 for going above and beyond with customer service! It’s rare to find someone who is that welcoming and willing to help. That kind of service really makes the experience even better and is exactly why I’ll keep coming back. If you’re looking for a great vape shop with awesome service and a welcoming atmosphere, I highly recommend stopping in! ⭐⭐⭐⭐⭐

First time shopper. I must say they had excellent customer service! Everyone was friendly, knowledgeable, and made me feel welcome. Great selection, reasonable prices, and a clean store. I’ll definitely be back. Highly recommend! 🙌🏾🔥

Smile & Paul are great. They got me my items immediately without me even knowing what I wanted. 100% reccomend.

UPDATE 2/11/26: Doesn't stand behind defective product. Two different vapes, both malfunctioned. Dead-eyed stare and slight discount on replacement was all that was offered. Best shop in Covington area. Amazing selection of product. Staff is 150% customer service committed. Listens to needs and makes spot-on recommendations. Shout out to Annie. Thank you!

Huge selection of products. Everyone who works here is very knowledgeable and can help with anything you need. 10/10 would recommend perfect location and also working on a hookah lounge and bar