I’ve been a loyal regular at this shop for a long time, and I’m honestly stunned by how badly I’ve been treated by one specific female employee on the night shift. I used to come in the mornings, but now that I’m physically able to work again, nights are the only time I can stop by and I’m no longer putting up with this childish behavior. This is about the short girl with long black hair who I’ve seen wearing a cosmetology school shirt and who almost always has a camo jacket on. From the start, her attitude toward me has been openly hostile for no reason. Every time I walk in and say hi, she just stares at me like I don’t matter and I’m wasting her time. I’ve watched her smile, greet, and chat politely with other customers, but when it’s my turn, I get a blank, miserable look and complete silence. The only words I have ever said to this employee are: “hi,” “thank you,” “sorry,” “I’ll be right back, I forgot my card,” and “have a good night." That’s it. I have never disrespected her, never raised my voice, never caused a problem. Despite that, she treats me like I’ve done something wrong just by existing in front of her. One night I forgot my card, went home to grab it, and came back specifically so I could complete my purchase. Instead of acting like a professional adult in a customer service job, she got an attitude and with an annoyed look rudely told me I “need to stop doing that” because it “messes up her whole system,” then rolled her eyes at me after I apologized. It was humiliating, uncalled for, and honestly one of the rudest interactions I’ve ever had with an employee anywhere. I don’t care if you don’t personally like every customer, when you’re at work, you do your job. That includes basic manners and not taking your bad mood out on people who have done nothing to you. The level of immaturity here is unbelievable. If she is that miserable, she needs to grow up, learn how to treat people, or find another job instead of using customers as a dumping ground for her attitude. What makes this worse is that I am disabled and using these products to cope and get through incredibly hard days. I walk in already struggling, and I walk out feeling even worse about myself because an employee can’t be bothered to show the smallest bit of respect. No customer (especially someone already dealing with serious issues) should be made to feel smaller, broken, or like a burden just for buying something. I’m done coming here, and I’ll be warning people I know who shop at this location to avoid coming at night to spare themselves from this kind of treatment. Letting someone this openly rude and miserable represent your business is a huge mistake. I hope management actually takes this seriously, because what happened to me should never happen to anyone trying to spend their money in your store.

Great shop & good selection. Definitely friendly and wants to help get the right product for you. Awesome prices as well. Been a customer for a few years & have never had any issues. Will always go shop here!

Spent many dollars here in the past, just left Broussard location empty handed!! No more Flower???!!! Tried calling Maurice location, nobody even answered the phone!! Guess I'll find somebody else to take money

I didn't actually go here. I called and asked about a particular kind of juice and even though they didn't have the correct milligram of nicotine she offered to make it by mixing 0mg juice with the correct amount to create a 6mg. I declined, but that is called good customer service. 💪😎

this place is great. the employees are super chill (they still follow the laws) they have almost anything you could possibly need relating to smoking. amazing service 10/10 i always seem to find myself there once every two weeks👍🏻