I’ve been coming to Payless Tobacco for years now, and I wouldn’t dream of going anywhere else. In a world where customer service usually feels like an afterthought, this place is a total breath of fresh air. The owner/manager genuinely knows his regulars. It’s not just a transaction here; he knows me, remembers what I like, and actually cares about the experience. It’s that old-school "neighborhood shop" feel that you just can't find anymore. Half the time, he knows what I want before I even say it. He stays ahead of the trends and keeps the best stock ready for his long-term customers. The name doesn’t lie. I’ve looked around, and you truly do "pay less" here. The pricing is consistently fair, and he never tries to upsell you on things you don't need. Every visit is seamless. It’s never a hassle, there’s no stress, and the shop is always clean and well-organized. The Bottom Line ​If you want a shop where you’re treated like a person and not just a dollar sign, this is it. Professional, affordable, and incredibly consistent. Support this business—they’ve earned my loyalty for life!

Good ppl great prices

I have been a repeat customer for years and spent a lot of money inside this store. I just recently spent almost a $100 did not receive one of my pipes when I emptied my bag when I got home. I went backup to the store and told the man that I did not receive one of my items and he asked me if I had my receipt in which he did not give me a receipt and then told me there's nothing he can do. They have lost a very valuable customer in my opinion but obviously not his. I recommend checking your bag before you leave the store so you don't get robbed like I did.

We've shopped their for the last couple years, and every time we've come has been an awesome experience, each employee is hands on and helps with any questions or requests you may have. Sometimes some things may not be able to be accommodated, but that is to expect in any business, expect retail! Great customer service and amazing ppl who work there!

Jolie is such a great worker! I go there quite a bit and every time I go in there she is always smiling and ready to help. Great place, great products, and great prices! 5 stars!