Walked into the 420 Smoke & Spirits location on David Drive expecting a quick filter purchase and ended up getting a full-scale, value-add customer experience. Carmen was the differentiator. She didn’t just “ring me up.” She demonstrated actual product knowledge, operational fluency, and patience—attributes that are painfully rare in this industry. She broke down the science behind multiple items without making it complicated or condescending, which is a customer-service win in any vertical. The store has a deep inventory—vape gear, accessories, and a whole ecosystem of products you don’t realize you need until you see them. Most stores have staff who don’t know the basics. Today, I dealt with someone who clearly understands the product suite and takes pride in delivering a high-touch interaction. This was a 10/10 experience for consumer guidance, product knowledge, and overall engagement. Carmen earned this recognition. She made the visit simple, smooth, and genuinely enjoyable. Highly recommend this location for anyone looking for expert support instead of guesswork. Thank you for the kindness-

I use to like this place until the prices went up 👎🏾👎🏾

I always have a pleasant experience here. The young girl who is always working is super nice and helpful. The store is also always very clean and stocked. This is definitely my go-to store!

Horrible service, extremely loud/vulgar radio and all of the glassware are very cheap looking...if your looking for quality dont waist your time

I enjoy shopping here always has good product and great experience!!! Thanks my girl working 24/7