I had an amazing experience at Luxury Vapes thanks to Zay. Seriously one of the best customer service experiences I’ve had. From the moment I walked in, he was friendly, knowledgeable, and genuinely took the time to help me find exactly what I was looking for instead of just trying to sell me the most expensive thing. He answered every question I had, explained the differences between products, gave honest recommendations, and made sure I left happy with my purchase. You can tell he actually knows what he’s talking about and cares about his customers. The whole experience felt welcoming and stress-free.

Never had a bad experience here. The customer service is wonderful, no matter who is working. Sam is my favorite & they always give me deals because I’m a frequent customer. Luxury Vapes is best head shop in the area!

Hands down the best vape shop experience in Southern Maine. I came in for a refillable vape and ended up getting what might actually be the best customer service experience I’ve ever had in any retail store, period. Sam and Zack don’t just sell you something — they walk you through it, explain the differences, and make sure you leave with exactly what you need instead of the most expensive option. Sam hooked me up with a discount on top of that — not because he had to, but because he actually cares about his customers! Right past Derry Queen in Westbrook

Lovely experience at Luxury Vapes, the boss helped me out picking a new tank and juice for my old mod box I had laying around. Even threw in a car air freshener for me during my first visit which was a great + ! Great pricing for these days as well. Definitely will return!

Great smoke shop! The staff is always friendly and welcoming. The store is clean, has a great selection of products, and the prices are fair. Every time I come in, I have a good experience. Definitely recommend this place!