I was overcharged, and when I calmly brought it to his attention, the employee became extremely rude and started yelling at me. Instead of correcting the mistake, he chose to be confrontational and disrespectful — in front of other customers. There is no excuse for that kind of behavior. Customers should be able to question their receipt without being yelled at. Very unprofessional. I will not be returning.
Reviews
Good store. Great customer service. Knowledgeable about products
Owner and workers have zero knowledge of products or what they sell. I asked two simple THC questions and the worker became irritated and said “we only have weed! Flower, vape, preroll! That’s all that’s made!” I didn’t bother trying to explain because of the hostility. ✌️ went to Waave dispo and got meds
The guy here is so rude. He needs to b kept away from people. Don’t b a cashier if you’re just gonna b horrible. I was paying for some stuff with my Apple Pay first, then I had to use my card. The guy was so impatient he acted as if I did something to him. He snatched my phone from my hand cause I didn’t hold it over the right spot on the payment terminal, and he proceeded to do the same thing with my card, snatched it right out of my hand to place over it. There’s a million other vape shops, and better ones than this. I don’t appreciate that interaction at all. I refuse to come here. The weed isn’t even real. Or good. Oh and he discriminates against women.
Would give 0 stars if I could!! This man closed the store down on me — RIGHT in my face, at 11:55 five minutes prior to closing. He told me I should ask him nicely??? What does that even mean?? He kept signaling that the store was closed and I signaled the time wasn’t 12, he locked the doors right in front of me and when I pulled up all the blinds weren’t EVEN down, he closed them in my face as I approached the door. I asked was he the manager he said yes. I was state traveling and he didn’t even hear me out.
Tobacco Hut Vape & Cigar
7900 Annapolis Rd C, Lanham, MD 20706





