Hailey (I hope that’s how you spell her name). Was very nice, great convo and didn’t hesitate to help when I asked hella questions trying to buy some more stuff for my 🍃. She knows what she’s talking about, straight forward (just how I like it). Definitely will come back again

After my fiance was a frequent customer I tried them. I was sold a product because they claimed "everyone loves it" and it was $10 cheaper than the product from a different vape shop I like, though it was a different brand. I ended up googling the name of the product and it's literally BRAND NEW. most shops don't even carry it yet, so idk how "so many people like it" but I felt pressured to buy the product. The product was absolutely falsley advertised and had ZERO effect. I went back that same day to hopefully get a refund or resolution, but was offered a $4 credit when the lady behind the counter called the boss. When I told her that wasn't acceptable, as the product was close to $50 and after this experience I didn't want to shop at this store again, she allowed me to speak to the boss. He was rude, did not offer any other type of resolution or let me finish telling him what I experienced, he also just claimed "everyone else loves it" so he totally made my experience feel invalid. When I told him I guess I would have to dispute with my bank as it was clearly a fake product or at the very least false advertisement, he made sure to aggressively warn me I am on camera (of course, everyone has cameras. So why mention it, unless you are trying to insinuate you are going to use something against me, or scare me) it worked, it scared me. I felt very unsafe. I felt very confused, I felt bad even going back to return the product, I typically don't return things but this was THAT bad that I really just wanted some type of fair resolution. But the boss spoke to me in a way that belittled my experience and I quickly recognized that he did not care at all. This shop only cares about money, they must need it bad because they are willing to lose two customers over something that could have been resolved in some way, even if it wasn't a return, had he been at least kind, understanding and attempted to figure out a resolution I would have felt better. But I felt scared, threatened and strong armed to make the purchase intentionally and when I didn't like it, I felt even worse for just attempting to resolve. This owner doesn't care about customers. He seems to only care about money and making sure he doesn't lose money on his product. No wonder it's never busy in there, the parking lot empty, etc. I walked away in fear due to the way the owner or boss spoke to me, something I have never experienced ever when it comes to a business, in my 32 years of life. I would be afraid to ever go back to that store.

Had a really good experience at this smoke shop, mainly because of Hailey. She was super sweet, patient, and actually took her time with us. My boyfriend didn’t really know what he wanted, but she walked him through a bunch of options and explained everything in a way that made sense without overdoing it.

I love being helped by Hailey, she always knows what's good and new AND that dang smile!! She's awesome

Hailey was such a sweetheart and hilarious 😭! She made it easy to shop and gave great recs