Vape way is great if you’re looking for smoking devices, products and a good selection of vapes. I do want to share my absolutely wonderful experience at the Dennisport location because of ONE employee that works there. Her name is Lee or Li. She is one of the best people I have ever met. She cares about every single customers wants and needs. She is sooo wonderfully pleasant and kind. I honestly go there when I’m having a bad day just so I can see her for some cheering up! I will not go there on her days off because it is not the same experience as she provides. She is a light in this darkish world right now esp. I have worked a lot different jobs and places and I can tell you this girl is one of the best workers and extremely good with every single person. She makes you feel happy you went in there and makes you feel happier when you leave!! If there is any way your employees can be promoted she deserves the highest title possible. So who ever her employer is just know this happy customer right here thinks she needs a gooooood raise and you don’t want to lose this one. She is bringing your business up many many levels just by being there and being herself. I needed to write this review which I never have written any other before in my life so that should tell you something. I had to because I needed to share how lovely and beautiful my experience has been when I go into your shop ONLY when it is her that is working. I have to go out of my way to your Hyannis location on the days she isn’t working in Dennisport because it honestly brings me down and puts me in a bad mood when I leave your shop when SHE is not there working that day. Cannot stress that one enough!!!! Li or Lee sorry on the spelling of her name is probably one of the biggest reasons people go into that one. God bless and thank you! PS this world needs more people just like Li/Lee.

I have wasted so much money here. They have proved time and time again they are unable to supply reliable products. The vapes burn out and taste terrible after 2-3 days! They pay their employees terribly and keep raising their prices on customers. The local gas station down the street has more to offer and it’s way cheaper. What a mature response from a business owner. It’s your employees complaining about wages, I never asked! Your products are BAD quality. Sorry buddy.

I've been to this establishment a few times before and many of my visits have been pleasant and the workers have been kind and very helpful, but every time I've come in while the older gentleman was working, I cannot say I've ever had a nice experience. Each time he was very dismissive and rude. While I try to explain what I'm looking for, it was obvious he didn't want to help or listen, didn't want to answer any of my questions, and ended up selling me the wrong items, which is very frustrating due to the no return policy. Please evaluate who your employees are if you want to keep loyal customers.

Horrible customer service 5/18 1 salesperson mislead the description of the product inside the box I opened it walking out of the store saw it was the wrong one went to as for a return being the wrong product with the right one I was looking for as a comparison, unopened packaging and I got the "Unfortunatley since you left the store we cant return it," didnt know sales were down that bad... wont be returning and I live within .5 miles $$$lost

Thomas is the best . a boat load of very useful knowledge and always willing to help a customer.