Harry at the Jays Smoke Shop on john fitch HWY is the man. He always goes above and beyond to help find whatever you need and if they don’t have it in stock he will Order it. Absolute Great service always

I visited Jay's Smoke Shop at 66 John Fitch Highway Fitchburg. Open Mon-Sat 9am-8pm Sun 10am-7pm. Wow this place is huge!! An enormous cigar humidor, so many smoking accessories... everything you could imagine! Looks like such an amazing place for gifts. I chatted with Sunny here who is the owners brother :) they are opening a new location at Parkhill plaza soon as well. I took a ton of pictures.

The lady I have interacted with didn't want to sell anything. She just wanted to sit in the backroom. I asked her for the e cig juice on the shelf and she said she had none. I asked her what it was behind her and she told me to mind my own business. The other shop on John Fitch was super helpful. It would probably save the owner or some serious cash to just close the one down in the Park Hill plaza.

Best smoke shop ever! Best bang for your buck; no shop compares to the quality you get for the prices you get! I’ll never go any where else:)

Very clean and professional atmosphere. The customer service was quick and friendly. I highly recommend the cheech water pipe and the Wizard insense. Also, look out for surprise deals!