Reviews

4.6(183 reviews)
david medina★★★★★

Good vape shops with a good variety of vapes, juice and glass. Great customer service and knowledgeable staff. Natalie is friendly and courteous. Good inventory, clean and their prices are competitive. Thanks guys.

Ivan Yaremchuk★★★★☆

After many years of shopping at this store I noticed an immediate change to the worse after they hired a new manager. The store became very unfriendly and not customer-oriented. I purchased a mod 2 days ago. Tried to exchange it today (new and unopened) and got refused despite the receipt clearly stating that mods could be exchanged within 30 days (see picture). Talked to the manager - she was curt and antagonistic and refused the exchange as well. She lied about a "law" that the product cannot be exchanged after it leaves the store. Will not be buying from them again. I hope this meaningless demonstration of power was worth losing a long-standing customer. Shawn reached out to me and we came to an agreement. I understand that returns are painful for small businesses and generous return policies are easily abused by customers, but they are necessary evil in retail. Making return policies clear is a must and I'm glad Shawn addressed it. Stores' ability to resolve issues and react to customers feedback has a big value to me, therefore I'm updating my rating from 1 to 4 stars.

Aaron Strom★★★★★

I've never had a bad experience here. The staff is amazing, everyone goes above and beyond to get you exactly what you need and with a smile on their faces. I am always willing to make the 20 minute drive from Minneapolis to come to this location for all my needs.

Big__ Sweezy__★★★★★

Went here with my wife to pick up some Ecig supplies only to be greeted and handled by "Gino" I believe his name was; he was professional, lively, and went above and beyond to make sure we walked away with what we needed and then some. Definitely going to give this place a hearty recommendation to those who ask for anything ecig or CBD related!

Bob Reynolds★★★★★

Great customer service, never feel like I’m trying to be upsold but more so informed of new products. Great pricing and the rewards system comes in clutch to keep prices low. I always feel like I’m being taken care of. For those reasons that’s why I continue returning to this location whenever I need anything.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM

About

Service options
Curbside pickup
Accessibility
Wheelchair accessible entrance

Reviews

david medina

a year ago

Good vape shops with a good variety of vapes, juice and glass. Great customer service and knowledgeable staff. Natalie is friendly and courteous. Good inventory, clean and their prices are competitive. Thanks guys.

Ivan Yaremchuk

6 years ago

After many years of shopping at this store I noticed an immediate change to the worse after they hired a new manager. The store became very unfriendly and not customer-oriented. I purchased a mod 2 days ago. Tried to exchange it today (new and unopened) and got refused despite the receipt clearly stating that mods could be exchanged within 30 days (see picture). Talked to the manager - she was curt and antagonistic and refused the exchange as well. She lied about a "law" that the product cannot be exchanged after it leaves the store. Will not be buying from them again. I hope this meaningless demonstration of power was worth losing a long-standing customer. Shawn reached out to me and we came to an agreement. I understand that returns are painful for small businesses and generous return policies are easily abused by customers, but they are necessary evil in retail. Making return policies clear is a must and I'm glad Shawn addressed it. Stores' ability to resolve issues and react to customers feedback has a big value to me, therefore I'm updating my rating from 1 to 4 stars.

Aaron Strom

a year ago

I've never had a bad experience here. The staff is amazing, everyone goes above and beyond to get you exactly what you need and with a smile on their faces. I am always willing to make the 20 minute drive from Minneapolis to come to this location for all my needs.

Big__ Sweezy__

4 years ago

Went here with my wife to pick up some Ecig supplies only to be greeted and handled by "Gino" I believe his name was; he was professional, lively, and went above and beyond to make sure we walked away with what we needed and then some. Definitely going to give this place a hearty recommendation to those who ask for anything ecig or CBD related!

Bob Reynolds

2 years ago

Great customer service, never feel like I’m trying to be upsold but more so informed of new products. Great pricing and the rewards system comes in clutch to keep prices low. I always feel like I’m being taken care of. For those reasons that’s why I continue returning to this location whenever I need anything.

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