I would like to recognize one of the employees working here. I have been coming to Vapor world for a while now and didn’t have a lot of knowledge about the product I was going to buy. As soon as I walked in Danielle made a great impression with a smile on her face and asked me what I was looking for. She had the knowledge of what I was buying and answered all my questions and any concerns I had. She is very polite and personable. The interaction she has had with other customers while I was waiting is the same experience. They walked out with a smile on their face. The store is always clean and the products are stocked. I have never had a bad experience here. I just wanted to take a minute to give credit to your employee.

I really love Vapor World. The store is always clean, well organized, and easy to shop in. I just love how the shelves are set up, very nice and easy to find what you’re looking for. It’s a very welcoming environment, and I’m always happy to be greeted by Randy when I come in. He’s consistently cheerful, very informative, and doesn’t sugarcoat things! I truly appreciate that he doesn’t just say whatever he needs to in order to make a sale — he’s genuine, and that makes a big difference, because I know I can trust him, so thank you Randy for consistently being solid and reliable. The reason I’m giving four stars instead of five comes down to my experiences with Skylar. He is erratic and all over the place at times, which makes the interaction feel less smooth than it should be. There have also been a few occasions where I’ve walked in and he’s been on his phone finishing a text or video while I’m standing there waiting to be helped.. There have also been several times where I’ve come in knowing exactly what I want, and instead of simply grabbing it, it turns into a back-and-forth debate trying to sell me on something else. I understand upselling is part of the job, but there’s a point where it crosses the line and the customer should be given what they’re asking for. I shouldn’t have to deal with debating someone after saying “no” the first time. He will sometimes make negative comments about some of the products — occasionally even the one I’m purchasing — in an effort to push me toward another option. I appreciate honesty 100% when it comes to product quality, but, it’s not WHAT you say, it’s HOW you say it. It comes to a point when I should be given what I asked for without back-and-fourth! Skylar is very sweet and not disrespectful by any means, and I don’t believe there’s bad intent. However, the overall experience doesn’t always feel quick and efficient when he’s working, especially when I’ve mentioned I’m on my way to work and need to be in and out. That’s why I’m leaving four stars instead of five. I do still really like this store and will continue coming back.

Very surprised to see any negative comments on here, I’m in 3Xs a week and they are always helpful, and very educated on products and I can get in and out so much quicker then any other shop! I appreciate that with my busy schedule! The manager goes out of her way to appease consumers, as do the rest of her team! These guys r great, I love seeing them!

I always get the best service at this vape store when Danielle is working! She is very nice and patient with me, especially when I have a lot of questions or I can’t decide what I need. And she does it with a smile on her face!

Would be 5 stars if Skylar didn't work here. I've never had issues with a single employee at the Aurora Vapor world. Skylar ruins that though. Dude shouldn't be trying to open my vapes and take the plugs out for me or sign my receipts. Taking my business elsewhere until he's fired. Also don't feel he should be negatively talking about customers or other staff while on clock.