Kalysta is amazing! Not only does she provide INCREDIBLE customer service and recommendations, she is so friendly and makes every visit feel so welcoming! Love her and Ultimate Vapor! 💜

I stop in to shop here from time to time and Billy is an incredible clerk is very helpful and knows her stuff when it comes to that shop. She even remembers my name which is amazing considering how many people she probably helps in a day over there. will continue to shop here and Billy is awesome a real keeper for your shop! :)

A+ customer service. First time I ever got to check the device inside the store. Quickly. Yeah, my devices work, but now that I've had time to think, the $9.99 monkey bars are the worst devices I've ever tried. My usual device got discontinued so I got two monkey bars. I actually put them away in a kitchen drawer and got lozenges, and opened a pack of cigarettes. They are so bad.

Billie was amazing! Very knowledgeable and helped us new vapers so much! Took a lot of time to explain everything to us and even taught my husband more things about his vape that he didn't even buy from there. We will definitely be returning!

Billie helped me out greatly yesterday! I was a first time customer and had lots of questions which she answered with ease and never lost patience with me, and even seemed excited to help me get started! Thanks for the great service it def left an impression!