Bought cinnamon Zyn 6mg from this location, and come to find out that it was a fake product. It only contained 13 pouches out of the 15. The pouches are different sizes and colors, like a light yellow. Also the rewards code had already been redeemed. Not the end of the world but definitely sketchy.

Disappointed by the service I received today, but ironically, grateful it ended up working out in my favor. I’ve been a loyal customer of this shop since before the pandemic, back when I lived just around the corner. Even after moving all the way to Aliante, I still make it a point to come here because I’ve supported this business faithfully for years. Unfortunately, after today’s experience, I can honestly say I’m reconsidering ever coming back. I stopped in today specifically because I knew they had Primal vape juices displayed on the counter for a discounted price of $8.99. I walked in, headed straight to the counter, and was greeted by a Caucasian gentleman. Moments later, an Indian man came out from the back and greeted me as well. As I was looking through the Primal juices on the counter, I casually said out loud to myself, “Do they have any 3MG juices?” Immediately, the Indian man responded in an aggressive tone, loudly saying, “WHATEVER IS THERE IS ALL WE HAVE, BUDDY.” Caught off guard by the hostility, I responded, “I understand that, but I wasn’t talking to you.” I continued looking through the products and noticed every single Primal package was labeled 6MG. The only product I found marked 3MG was a Daze bottle, which was noticeably larger, so I already knew it wouldn’t be part of the $8.99 Primal promotion. While I was still browsing, mind you, I had been in the store for no more than two minutes, the Indian man began aggressively tapping his fingers on the register as if I were somehow wasting an unreasonable amount of his time. Based on his body language alone, you would’ve thought I had spent hours in the store inconveniencing him. I picked up the Daze bottle and asked for the price. Because he was so visibly irritated and flustered by my mere presence, he mistakenly quoted me $9. The moment he realized I was holding a Daze bottle instead of a Primal juice, he quickly tried correcting himself, but then awkwardly said, “It’s okay, you can just have it for $9.” He rang me up, and as I walked toward the exit, I said, “Jesus Christ.” In a snarky tone, he replied, “Have a good day.” To which I responded, “I will now that I’m no longer in here.” As someone who works as a hotel manager, I understand customer service better than most, and that kind of behavior is completely unacceptable. If this individual is the owner or manager, it would certainly explain why the rest of the staff often carries the same dismissive attitude. Poor leadership trickles down. Honestly, if customer interaction bothers him that much, perhaps he should remain in the back instead of dealing with customers directly. Businesses don’t survive off attitude and hostility, especially toward loyal customers who have supported them for years. After today, I genuinely don’t even feel comfortable returning. It may finally be time to find a new shop, because this one clearly no longer values its customers or their business.

Don't go here unless she wants Shady / inconsistent pricing. Different employees give you different prices and then if you dare to call and ask on a price of a name brand Vape they don't discuss it with you. I will continue going to Vape Street down the street instead

Chris was super awesome!! Helped me out with my vape flavors and was super kind! Shout out to you!!

This place is the absolute best. My original vape was stolen so I came to buy a replacement. Sadly it was faulty (don't buy the cheapest one) but, when I returned they resolved the issues so quickly and efficiently that I couldn't help but want to give them 5 more stars. Thanks Kevin!