on Saturday, November 18, 2017 I came to purchase some vape juice, waterpipe, and replacement atomizers. I tried find the flavor I wanted but couldn't, and I was looking at the vast selection for about 40 min. Not one person asked if I needed help and I was thrown out of the store like some criminal. I work 60 hours a week, don't get the opportunity to look around like that. They just missed about $150 in business by doing that to me so whatever. I forgot to mention the pile of credit cards that I found right outside the front door that belong to a girl named Misty. I was attempting to be a good citizen and picked up about all 10 cards and brought them to the guy at the register, and he looked at me with disgust and threw them all in the trash. Hey regretfully said thank you and looked at me with disgust. I was thinking I can look her name up on Facebook and maybe messenger and tell her that I had her cards or something but I don't know. All other experiences here have been excellent. Very good selection very good prices. This is why I was looking around for so long.

This place rules. Quintessential Reno. I've lived here my whole life, and this is what it's about. Treat them well, and they'll do you right. Good folks, but they assume you know what you're asking for. Not going to hold your hand.

If I could put a ZERO star, I would. Absolutely horrible place. The clerk behind the counter was having an argument with a lady in a different language on speaker phone the whole time I was in the store including while ringing in my purchase. The box wine I bought - when I got home was brown and rancid. Maybe had sat on that shelf for many years ? Who knows but it was absolutely gross. I went back to the store to return it about 10 minutes later and the clerk , who was still on the phone , treated me like dirt. He was so rude and would not even smell the wine or check to see if I was telling the truth. He refused to allow a refund or exchange and continued to speak rudely to me. I was so upset by such a rip off. I am not sure who owns this establishment but if I were them , would recommend a change if staff!!!!! And stand by what you sell.

This is a place I aways get my glass from.. but not anymore the owner does not know anything about most of his stuff in his store. He was very rude to me because he didnt know anything. HE shouldn't interacting with customers. I'll never go here again. I'm a small business owner myself. I would never act that way or tolerate this at all from any of my employees. Good thing his employees are knowledgeable. Maybe they can teach him on customer service.

Dude that owns the place locks up a everything behind the door and refuses to stop rushing you. Keeps saying to "Make it quick", "hurry up", while having someone watch you the whole time.